Job Description

Our Company

Haven Hospice

Office Location: Jacksonville 

Schedule: FT Friday 4p- 12a, Saturday and Sunday 8a - 12a. (16hr Shifts)  

Are you a compassionate and experienced RN who thrives on providing calm, confident support during critical moments? Haven Hospice is seeking a passionate, dedicated Triage RN to join our team, where your voice becomes a lifeline for patients and families after hours. This is more than a nursing role – it’s an opportunity to guide, comfort, and coordinate care when it matters most. If you’re looking to make a lasting impact from the comfort of your home while working with a dedicated team, apply today!

How YOU will benefit  

• Work from the comfort of your home while making a real difference in patients’ lives during critical moments.

• Enjoy flexibility and work-life balance with a set schedule and no daily commute.

As a Hospice Triage Registered Nurse, You will:  

• Answer hospice calls during nights, weekends, holidays, and emergencies (severe weather for example).

• Help schedule nurse visits, handle emergency patient admissions, and dispatch on-call staff.

• Talk with patients and caregivers to assess needs and provide support over the phone.

• Communicate with doctors about patient updates and get new care orders if needed.

• Give instructions and guidance based on each patient’s care plan.

• Coordinate after-hours needs such as equipment, supplies, and medications.

• Work with facility staff to support their patients during off-hours.

• Document all calls, care updates, and decisions clearly and accurately.

• Ensure all care and procedures follow state and federal rules.

Responsibilities

Benefits and Perks for You!  

• Medical, Dental, Vision insurance  

• Health Savings & Flexible Spending Accounts (up to $5,000 for childcare)  

• Tuition discounts & reimbursement  

• 401(k) with company match  

• Generous PTO  

• Mileage reimbursement 

• Access to wellness and discount programs such as Noom, SkinIO (Virtual Skin Cancer Screening), childcare, gym memberships, pet insurance, travel and entertainment discounts and more!  

*Benefits may vary by employment status 

Qualifications

• Graduate of an accredited nursing school with current licensure to practice in state of operation.

• 1 year hospice nursing experience required, 3+ years preferred.

• Experience in hospice or similar setting preferred.

• Prior experience with triage, preferred.

• Nursing Compact RN license required.

About our Line of Business

At Haven Hospice, our primary ambition is to bring high-quality care to the warmest and most serene environment possible: home. We provide the full spectrum of hospice services, thoughtfully tailored to the individual needs of patients and families. Haven Hospice, an affiliate of BrightSpring Health Services, is grounded in a foundational commitment to providing quality patient care and championing our agency leadership and teams. We are proud to have many dedicated health care professionals on our team. We are confident you will find purpose, meaning and a chance to make a positive impact from day one. For more information, please visit www.havenhospice.com. Follow us on Facebook and LinkedIn.

Additional Job Information

“This position is subject to a Level 2 background screening. For more information on the Florida state background screening process and standards, please access and review the Care Provider Background Screening Clearinghouse