This position is not remote and will be located at the UH Management Services Center in Shaker Heights, OH. It is full-time, 36 hours per week, on straight night shift rotating weekends/holidays.
Responsible for performing aspects of the Patient Flow Management process ensuring that transfers, patient placement and related activities occur in a timely, safe and accurate fashion. This includes providing clinical assessment for patients being placed through the Center for Patient Flow Management.
Essential Duties:
1.Coordination of incoming patient transfer requests with receiving facility, physicians, and necessary transport resources
2.Demonstrates technical skills in care delivery that result in safe practice and positive care outcomes
3.Demonstrates clear communication and effective collaboration to optimize patient care and clinical operations
4.Displays leadership that influences optimal clinical and operational outcomes
5.Delivering exceptional customer service while facilitating communication across multiple disciplines
6.Possess and obtain working knowledge of external and inter-facility protocols and standards of practice
7.Work with all Center for Patient Flow Management (CPFM) staff in a team orientated, collaborative approach
8.Responsible for promoting a Best Place to Work Culture and positive and professional work environment
9.Radio communication and coordination with multiple agencies, including Air Medical programs and UH Critical Care Transport
10.Dispatch of UH Critical Care Transport ambulances
11.Other duties as assigned
Experience:
1.1 year of RN experience required
2.ICU or ED experience preferred
Education
Knowledge, Skills, & Abilities
Licenses and Certifications
Physical Demands
Travel Requirements
Founded in 1866, University Hospitals serves the needs of patients through an integrated network of 23 hospitals (including 5 joint ventures), more than 50 health centers and outpatient facilities, and over 200 physician offices in 16 counties throughout northern Ohio. The system’s flagship quaternary care, academic medical center, University Hospitals Cleveland Medical Center, is affiliated with Case Western Reserve University School of Medicine, Northeast Ohio Medical University, Oxford University and the Technion Israel Institute of Technology. The main campus also includes the UH Rainbow Babies & Children's Hospital, ranked among the top children’s hospitals in the nation; UH MacDonald Women's Hospital, Ohio's only hospital for women; and UH Seidman Cancer Center, part of the NCI-designated Case Comprehensive Cancer Center. UH is home to some of the most prestigious clinical and research programs in the nation, with more than 3,000 active clinical trials and research studies underway. UH Cleveland Medical Center is perennially among the highest performers in national ranking surveys, including “America’s Best Hospitals” from U.S. News & World Report. UH is also home to 19 Clinical Care Delivery and Research Institutes. UH is one of the largest employers in Northeast Ohio with more than 30,000 employees.
