Job Description

Job Summary

The Nursing Supervisor is a centralized clinical leader who provides direct supervision and professional development support to Registered Nurses (RNs) and the Clinical Resource Team. This role also provides functional clinical oversight of Medical Assistants (MAs) across all clinic sites. Reporting to the Director of Nursing (DON), this position plays a key role in maintaining high-quality nursing practice, developing onboarding and training programs, standardizing clinical workflows, and ensuring regulatory compliance. The Nursing Supervisor also maintains active clinical practice and provides hands-on support when needed.

Essential Functions: These functions are fundamental to the role and must be performed with or without a reasonable accommodation.

1. Clinical Supervision and Mentoring

• Provides direct supervision and coaching to RNs, fostering clinical excellence, accountability, and professional growth.
• Holds responsibility for RN hiring and termination decisions in accordance with organizational policies and within site-specific budget constraints.
• Collaborates closely with site leadership when RNs are not meeting performance expectations to ensure aligned follow-up and resolution.
• Coordinates the deployment and scheduling of Clinical Resource staff & RNs across sites to ensure equitable rotation, appropriate coverage, and clinical readiness.
• Establishes strong mentoring relationships with nursing staff to support problem-solving, skill development, and role clarity.
• Serves as a clinical resource to MAs and RNs for escalated questions, clinical judgment, and best practices.
• Collaborates with the Site Leadership, the Director of Nursing, and other CVCH leadership to ensure alignment of clinical policies and care standards.
• Contributes to the development and maintenance of policies and procedures to support quality improvement and Joint Commission standards.

1. Leadership

• Demonstrates leadership through role modeling, mentorship, and professional integrity.
• Fosters team synergy by promoting collaboration, mutual respect, and accountability.
• Approaches challenges with problem-solving mindset and clinical judgment.
• Builds trust and influence across multidisciplinary teams to support aligned decision-making.
• Supports a culture of continuous improvement, staff empowerment, and shared ownership of clinical outcomes.

1. Onboarding and Orientation

• Develops and manages individualized onboarding plans for all new RNs and any assigned staff.
• Assigns preceptors and coordinates structured check-ins to monitor progress and ensure readiness.
• Oversees documentation and timely completion of onboarding milestones, skills checklists, and clinical competencies.

1. Clinical Education

• Designs and delivers ongoing clinical education for RNs and MAs in partnership with the Clinical Resource and Development team.
• Identifies learning needs and coordinates training initiatives to ensure staff competency, regulatory compliance, and consistent clinical standards.
• Supports continuing education, certification preparation, and professional development pathways.

1. Functional Clinical Oversight of MAs

• Provides functional oversight and clinical guidance for MA practice, supporting alignment with nursing protocols and workflows.
• Collaborates with Medical Support Supervisors and MA leads to support consistent clinical standards, delegation protocols, and skill-building.
• Advises on MA training needs, safety concerns, and clinical practices, especially as they relate to standing orders, documentation, and infection prevention.

1. Clinical Quality and Standardization

• Collaborates with the DON, and clinical leaders to implement and monitor standardized workflows and protocols.
• Participates in policy development and updates to ensure alignment with evidence-based practice and regulatory standards (e.g., Joint Commission, OSHA, CDC).

1. Safety and Event Reporting

• Reviews assigned clinical event and safety reports, supports root cause analysis, and contributes to follow-up and corrective action planning.
• Promotes a culture of safety, accountability, and continuous improvement.

1. Process Improvement

• Leads and supports process improvement initiatives to streamline workflows, improve documentation, and elevate patient care quality.
• Serves as a superuser and trainer for EMR systems and other clinical tools.

1. Committee Participation

• Participates in nursing leadership, clinical operations, and appropriate departmental meetings
• Serves as a conduit between centralized clinical leadership and operational site leaders.

1. Regulatory and Compliance Support

• Supports compliance with federal, state, and accreditation requirements related to clinical care, nursing scope, and documentation.

1. Budget Accountability

• Makes staffing decisions for RNs in alignment with staffing models and financial constraints provided by each clinic site.
• Coordinates proactively with site leaders to ensure nurse coverage aligns with operational needs and financial guidelines.

Essential Duties & Responsibilities: These functions are fundamental to the role and must be performed with or without a reasonable accommodation.

1. Performs other duties and tasks as assigned by supervisor
2. Start shift on time and meet attendance standards per the FTE assigned in HRIS system.
3. Follow safety policies and maintain a clean, safe work environment.
4. Demonstrate sound work ethics, flexibility, and cultural sensitivity
5. Uphold CVCH’s mission and core values in all interactions.
6. Comply with CVCH policies, Joint Commission standards, and HIPPA regulations.

Non-Essential Functions: These are tasks that are included in the role but are not critical. They may be reassigned or modified without fundamentally changing the job.

• Run ad hoc reports as requested.
• Participate in internal committees or special projects.
• Contribute to internal communications or newsletters.

RN Supervisor Additional Functions:

• Act as a positive influencer and mentor to Medical Staff.
• Function independently without direct supervision.
• Cross-trained to support RN staff across all departments and comfortable working at multiple sites
• Willing to commute day of, to Chelan and all other clinical sites.
• Functions independently and exercises sound judgment
• Maintains a strong working knowledge of all departments
• Serves as a positive role model and influencer among peers
• Acts as a Peer Interview Team Lead

Qualifications:

Education

• Graduate of an accredited school of nursing, BSN preferred.

Certification/Licensure:

• Current Washington State Nursing License. Current CPR certification is required.

Experience

• Minimum of 3 years’ experience in a clinic or hospital setting, with a strong interest in developing leadership and management skills. Previous experience in community/migrant health centers preferred.

Language Skills:

• English and Spanish fluency preferred
• English fluency required

Skills & Competencies needed:

• Strong interpersonal and communication skills
• Analytical and problem-solving abilities
• Ability to manage sensitive and confidential information

Work Environment & Physical Demands:

• Typical office environment
• Sit, stand, walk, often
• Reach occasionally
• Kneel or crouch minimally
• May need to lift up to 10 pounds
• Visual acuity for close and distance work

Exposure to Hazards:

• Moderate noise
• Standard working conditions

Blood/Fluid Exposure Risk:

• Category I – Tasks routinely involve a potential for mucous membrane or skin contact exposure to blood, fluids or tissue. Use of personal protective equipment (PPE), when appropriate, is required

Age Specific Competency

1. Neonatal (Birth – 30 days)
2. Infant (30 days to less than 1 year)
3. Pediatric (1 year – 12 years)
4. Adolescent (12 years – 18 years)
5. Adult (18 years – 65 years)
6. Geriatric (65 years – Death)

Telecommuting:

Not eligible for telecommuting.

Equal Opportunity Statement:

• CVCH is an equal opportunity employer and embraces diversity in the workplace. We are committed to providing a respectful, inclusive, and supportive environment for all employees.

Benefits

*Coverage below based on a 1.0 FTE; Medical, Dental, Paid Leave, Holidays are prorated based on FTE

Benefit:

Coverage:

Effective:

Medical

Premera (Self Insured)

Preferred Provider

Employee covered - $70.00 per month

Dependents covered – please refer to the benefits Guide 2026 for rates

First of the month following the first date of employment.

Dental

Washington Dental

Employee covered – 100%

Dependents covered – 50%

First of the month following the first date of employment.

Paid Leave

120 hours – Year 1

136 hours - Year 2

Each year after that employee will accrue 8 hours of PTO each year, on their anniversary date, until they reach a maximum of 208 hours at 10+ years.

Paid Leave may be used immediately for sick leave and after 3 months employment for vacation. Maximum accrual cap of 320 hours; hours in excess of 320 hours will automatically transfer into the employees EIB.

Extended Illness Bank (EIB)

Allows for maximum accrual of 200 hours

PTO hours in excess of 320 will transfer into EIB. Employees are eligible to use EIB hours after at least 3 consecutive scheduled working days of PTO (max 24 hours) which have been used for a personal illness and/or a qualifying event under FMLA or the WA Family Care Act.

Holidays

64 hours related to:

· New Year’s Day

· Memorial Day

· 4th of July

· Labor Day

· Thanksgiving Day

· Day after Thanksgiving

· Christmas Eve

· Christmas Day

Holidays are based on an 8-hour day. Providers will receive a holiday pool of 64 hours as a 1.0 FTE at the beginning of each calendar year. Holiday pool hours must be used by December 31 of each calendar year; unused holiday pool hours will be forfeited. If an employee starts after the calendar year has begun, holiday hours will be prorated based on remaining holidays in the calendar year.

Diversity Days

3 Diversity Days

Available after the first payroll cycle after start date. Diversity days will be prorated based on start date as outlined below:

• Jan 1- April 30: 3 diversity days (24 hours if 1.0 FTE)
• May 1 – August 31: 2 diversity days (16 hours if 1.0 FTE)
• Sept 1 – Dec 31: 1 diversity day (8 hours if 1.0 FTE)

Please refer to the Paid Leave policy for additional details.

403(b) Retirement Plan

Lincoln Financial

150% CVCH match up to 3% of the employee’s contribution

Immediately. Vesting schedule:

20% at 2 years, 50% at 3 years, 60% at 4 years, and 100% at 5 years.

Employee Assistance Program

Mutual of Omaha

Free short-term counseling for employee and family

Immediately. Call 800-316-2796

Long-term Disability

Mutual of Omaha

Employee Only (variable)

First of the month following the first date of employment.

Benefit:

Coverage:

Effective:

Basic Term Life

Mutual of Omaha

Employee Only (1x annual salary, up to $200,000)

First of the month following the first date of employment.

Group Accidental Death and Dismemberment (AD&D)

Mutual of Omaha

Employee Only (1x annual salary, up to $200,000)

First of the month following the first date of employment.

Supplemental Term Life

Mutual of Omaha

Employee / Spouse / Dependent(s)

First of the month following the first date of employment.

Voluntary AD&D

Mutual of Omaha

Employee / Family

First of the month following the first date of employment.

Health Reimbursement Arrangement

RedQuote

Reimbursement for out of pocket expenses for services received at CVCH (medical, dental, and prescription) by employees and their dependents enrolled in our medical plan. Up to $750 per family per year.

First of the month following the first date of employment.

Flex Plan: Medical

RedQuote

Flex Plan: Maximum $3,400 per year

Direct Deposit available

First of the month following the first date of employment.

Flex Plan: Dependent Care

RedQuote

Flex Plan: Maximum $7,500 per year

Direct Deposit available

First of the month following the first date of employment.

AFLAC

Supplemental insurance – cafeteria plan

First of the month following the first date of employment.

Wellness Stipend

CVCH will reimburse staff up to $30 per month for a local gym membership

OR

CVCH will reimburse up to $150 per year for a subscription type workout program service (i.e.: Beachbody on Demand, Les Mills, etc.)

Immediately. Once employee has submitted invoice to HR/Payroll department.

Cell Phone Discounts

Discounted monthly access fees

Discounted select accessories and special equipment

Available for personal cell phones, currently in place with AT&T & Verizon

Benefit:

Coverage:

Effective:

Tuition Reimbursement

For approved courses, the cost of tuition, books, and lab fees may be reimbursed at 75% of the actual costs up to a maximum of:

· $4,000 for an Associate’s degree, vocational, technical, or certification program

· $6,000 for a Bachelor’s degree

· $8,000 for a Master’s degree

Upon approval; regular employees who work at least 20 hours per week, have successfully passed their evaluation period and are in good standing may apply.

Employees must agree to work for a period of two (2) years from the date of receipt of tuition reimbursement and obtain satisfactory completion of approved courses or Challenge Exams.