Job Description

If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One!

We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we’ve served the health care needs of the people of Memphis and the Mid-South.

Responsible for the coordination of service/systems required for multi-disciplinary team approach to care of trauma patients. Functions as an expert educator, consultant, liaison, leader, researcher and evaluator. Strives to improve and maintain quality of patient care and clinical knowledge and performance of members of the trauma team. Works close with medical staff, administration, and nursing units to fulfill these responsibilities. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence.

A Brief Overview
Responsible for the coordination of service/systems required for multi-disciplinary team approach to care of trauma patients. Functions as an expert educator, consultant, liaison, leader, researcher and evaluator. Strives to improve and maintain quality of patient care and clinical knowledge and performance of members of the trauma team. Works close with medical staff, administration, and nursing units to fulfill these responsibilities. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.

What you will do

• Provides ongoing evaluation of assessment, communication, and technical skills of trauma personnel. Maintains a high level of expertise in trauma care by actual hands-on experience with trauma patients and is available to work trauma resuscitations. Responds to all Trauma Stat Activations (while in-house).
• Reviews trauma admission records for data collection and abstraction for inclusion into the trauma registry and appropriateness of admission service.
• Analyzes all records for quality assurance trauma standards recommended by the Trauma Committee and as stipulated by the American College of Surgeons and the Joint Commission. This data includes all phases of trauma care, i.e., pre-hospital, emergency department and inpatient.
• Identifies all performance improvement indicators and provide loop closure from Pre-hospital encounter through discharge.
• Develops and implements education programs for physicians, nurses and EMS leaders.
• Collaborates with the Trauma Medical Director and Trauma Program Manager to develop and maintain a set of quality indicators for the trauma program and to ensure that staff in all departments dealing with the care of trauma patients are knowledgeable about the Trauma Program and standards of care.
• Responsible for coordinating trauma program and trauma issues.
• Organizes the trauma committee agenda and meetings with oversight by the Trauma Medical & Program Director. Assists with trauma M&M and TOPP takes meeting minutes. Assures meeting minutes are documented, and oversees loop closure.
• Participates in quality improvement and evaluation activities and implements measures to ensure that hospital, DNV, and other quality standards are met.
• Works in conjunction with the Trauma Program Manager to review, monitor and identify PI opportunities at the system and provider levels. Escalates cases as appropriate for peer review.
• Evaluates quality assurance filters as defined by the American College of Surgeons, State designated standards and internal filters, for process and care improvement opportunities
• Assists in assuring that productivity and PI data is compiled, and reports are prepared for management, LBCMC and/or regulatory bodies.
• Maintains reliable systems to document, track and monitor trauma cases. Audits and reviews charts of all trauma admissions, transfers, deaths, and trauma activations. Reviews trauma diversions.
• Performs other job functions as assigned.

Education/Formal Training Requirements

• Required - Bachelor's Degree Nursing
• Preferred - Master's Degree Nursing

Work Experience Requirements

• Required - Emergency/trauma nursing 3-5 years

Licenses and Certifications Requirements

• Required - Registered Nurse Tennessee - Tennessee Board of Nursing
• Required - BASIC LIFE SUPPORT - American Heart Association
• Required - TNCC Trauma Nursing Core Course - Emergency Nurses Association
• Required - Pediatric Advanced Life Support - American Heart Association
• Required - Pediatric Trauma Across Continuum Care - Society of Trauma Nurses
• Preferred - Advanced Trauma Care for Nurses Certification - Society of Trauma Nurses
• Preferred - Trauma Nurse Core Course Instructor Certification - Emergency Nurses Association

Knowledge, Skills and Abilities

• Demonstrates advanced knowledge and skills in the assigned area of practice.
• Thorough knowledge of current theories and principles in field of specialty.
• Demonstrated ability to interact with peers, medical staff, patients/families and other constituents involved in patient care.
• Must have excellent skills in verbal and written communication, problem solving, and conflict resolution
• Strong working knowledge of Microsoft office.
• Effective collaborative skills.
• Implements and effectively manages change.
• Ability to teach TNCC.

Supervision Provided by this Position

• Directs and delegates trauma patient care activities on nursing units.

Physical Demands

• The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion.
• Must have good balance and coordination.
• The physical requirements of this position are: medium work - exerting up to 50 lbs. of force occasionally and/or up to 25 lbs. of force frequently.
• The Associate is required to have close visual acuity including color, depth perception, and field of vision to perform an activity, such as assessing patients, preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading.
• Frequent invasive and non-invasive patient contact.
• Exposure to patient body fluids as well as exposure to hazardous or poisonous materials.
• Ability to react quickly to emergency situations.

Our Associates are passionate about what they do, the service they provide and the patients they serve. We value family, team and a Power of One culture that requires commitment to the highest standards of care and unity.

Boasting one of the South's largest medical centers, Memphis blends a friendly community, a thriving and growing downtown, and a low cost of living. We see each day as a new opportunity to make a difference in the lives of the people in our community.