Job Description

Williamsburg, Virginia

The Patient Safety Coordinator serves as a champion for patient safety and team member safety. Promotes high reliability for recommended evidence based safety behaviors and practices focusing on people, process and technology to improve safety related performance. Supports a learning environment focused on patient and team member safety and applies just culture principles to assure these principles are evident throughout the organization. Responsible for the daily management of the rCare safety event reporting system application, and related processes and business rules related to the components of the safety event feedback loop. implements and supports the safety program. The Patient Safety Manager works closely and collaboratively with the Quality Director to support medical, nursing and clinical leadership by implementing improvement strategies to continually improve patient and team member safety.
The Magnet Coordinator serves as a consultant, change agent, and facilitator in assessing learning needs and in planning, implementing, and evaluating educational activities for the staff and patients of the assigned areas with a core focus on facility and associated departments. The Magnet Coordinator is responsible for ensuring the Magnet framework and domains are encultures and hardwired into the organizations through coordination, education, and collaboration with nursing leadership.

What you will do

• Responsible for the daily management of the rCare safety event reporting system application, and related processes and business rules related to the components of the safety event feedback loop that includes Detection of safety issues through case finding and surveillance, quality screens and other methods as identified; Capture of safety issues, assures events are reported in the rCare system and relevant facts are included and/or added to the (electronic) report; Classification of safety events in accordance with established standards, verifies for all reported safety events; Analysis of safety event data prepares a weekly summary report for review at the case review meeting, identifies critical safety events that require RCA, events that may require referral to medical peer review and events that are potentially compensable that require referral to risk management/legal. Prioritization of investigation(s). Conducts investigations applying just culture principles to identify root causes and contributory factors; Formulating safety solutions and system improvements; implementing changes in work systems to correct system and process vulnerabilities and Monitoring the effectiveness of solutions to prevent recurrence. Provides input into the optimization and use of the safety event reporting system and work processes and business rules. Assures ongoing and up to date knowledge of required safety reporting programs and specific safety reporting measures, such as the NQF safe practices and NQF serious safety event list. Knows where to obtain information on safety event measure specifications. Assures appropriate and up to date content for facility education, training and communication related to the rCare system and safety event management. Applies systems thinking and accounts for human factors in all aspects of the safety programs.
• Maintains knowledge of safety culture survey tools and methods. Coordinates and participates in annual assessment of safety culture as needed and assigned. Promotes safety culture and supports system wide and facility wide efforts to assure just culture and safety culture principles and practices are supported and evident throughout. Assures appropriate distribution and communication of safety culture survey results. In collaboration with unit, department and facility leadership, develops, implements and monitors action plan based on safety culture results, that includes just culture training, team training such as TeamSTEPPS®and training related to safety event reporting. Assist in implementation of the safety program that raises awareness and promotes just and safety culture principles.
• Oversees safety data management, assures data is accurate, timely and displayed in a meaningful way to end users. Has deep knowledge of safety data applications and serves as content expert on navigation and use of rCare (RL solutions). Assures action is taken when improvement opportunities are identified.
• Supports the safety program that includes the safety culture survey and action planning that includes just culture training, team training such as TeamSTEPPS® training and training related to safety event reporting.
• Provides oversight of the Magnet Program by creating systems that develop and support nurse-driven research, structured shared governance, leadership development and mentoring, and understanding of Magnet principles, standards, and expectations. Facilitates and oversees the preparation of documentation and coordinates all aspects of Magnet application and re-designation.

Qualifications

Education

• Bachelors Degree, Nursing (Required) and
• Masters Degree, Nursing or Healthcare (Preferred)

Experience

• 2 years Hospital health care quality, safety and/or risk management experience (Preferred)
• 1 year RN experience in acute care setting (Required)
• 1 year Experience with teaching in a clinical or formal setting (Preferred)

Skills and Abilities

• Available to educate staff on all shifts as needed.
• Strong analytical skills.
• Knowledge of clinical quality, patient safety and/or patient satisfaction performance measures and indicators, relevant national databases and benchmarks, healthcare quality, safety and satisfaction data design, collection, aggregation and summarization.
• Strong Excel skills.
• Knowledge of performance improvement models, methods and systems.

Licenses and Certifications

• Registered Nurse (RN) - Virginia Department of Health Professions (VDHP) Upon Hire(Required)
• Certified Professional in Patient Safety (CPPS) - Institute for Healthcare Improvement (IHI) within 180 Days(Required)
• CPR/BLS Certification - American Heart Association/American Red Cross/American Safety and Health Institute (AHA/ARC) Upon Hire(Required)
• Specialty Certification (e.g., CMSRN, CCRN etc.) Upon Hire (Preferred)

To learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers