University Hospitals

RN Patient Navigator - Diagnostic & Procedural Services

University Hospitals  •  Cleveland, OH (Hybrid)  •  2 months ago
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Job Description

RN Patient Navigator - Diagnostic & Procedural Services-(2600038C)

What You Will Do

The nurse in this role will work in clinic to coordinate and streamline patient care, especially patients who are scheduled to have a procedure. They will also be required to travel to the following clinic sites: Chagrin Minoff and Mentor.

  • Participate and collaborate within assigned program(s); staff, leadership and committee at hospital entity and with UH system initiatives.
  • Monitor and guide the patients through the complete experience beginning in the pre-op setting, perform clinical screening of the patient, coordination of evaluation, scheduling of appointments and appropriate testing/imaging, preparation for procedure(s) scheduling, during hospitalization, rehabilitation if applicable and the post-op surgeon/nurse visit and communication.
    • Facilitate interdisciplinary collaboration in each patient care setting (i.e. hospital, home care, outpatient) to achieve optimal patient outcomes and satisfaction.
    • Monitor and as needed trouble-shoot the key patient “touch-points” along the continuum.
    • Document delegated portions of care/interventions in the ambulatory and/or inpatient medical record
  • Participate and collaborate with Patient Education. Develop and monitor the effectiveness of informational and educational material/opportunities.
  • Support and serve as a resource to patients/families.
  • Support Operational Initiatives.

Hours: This position is Tuesday-Friday with Monday's off.

Additional Responsibilities

  • Performs other duties as assigned.
  • Complies with all policies and standards.
  • For specific duties and responsibilities, refer to documentation provided by the department during orientation.
  • Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.

Qualifications

Education
  • (BSN) Bachelor's Degree in Nursing (Required) or
  • (ADN) Associate's Degree in Nursing (Required)
Work Experience
  • 5+ years In clinical medicine (Required) or
  • 3+ years Cardiology experience (Required)
  • Ambulatory nursing experience (Preferred)
Knowledge, Skills, & Abilities
  • Current knowledge of cardiovascular disease management, trends, care, etc. across the different practice settings. (Preferred proficiency)
  • Understanding of hospital discharge process; i.e. DME, home care, skilled nursing, etc (Required proficiency)
  • Self-directed and motivated (Required proficiency)
  • Detail oriented (Required proficiency)
  • Strong communication skills (Required proficiency)
  • Familiar with Microsoft Office (Required proficiency)
Licenses and Certifications
  • Registered Nurse (RN), Ohio and/or Multi State Compact License (Required Upon Hire) and
  • Basic Life Support (BLS) (Required)
  • Advanced Cardiac Life Support (ACLS) May be required based on clinical area standards.
  • Pediatric Advanced Life Support (PALS) May be required based on clinical area standards.
Physical Demands
  • Standing Frequently
  • Walking Frequently
  • Sitting Rarely
  • Lifting Frequently up to 50 lbs
  • Carrying Frequently up to 50 lbs
  • Pushing Frequently up to 50 lbs
  • Pulling Frequently up to 50 lbs
  • Climbing Occasionally up to 50 lbs
  • Balancing Occasionally
  • Stooping Frequently
  • Kneeling Frequently
  • Crouching Frequently
  • Crawling Occasionally
  • Reaching Frequently
  • Handling Frequently
  • Grasping Frequently
  • Feeling Constantly
  • Talking Constantly
  • Hearing Constantly
  • Repetitive Motions Constantly
  • Eye/Hand/Foot Coordination Constantly
Travel Requirements
  • 10%

Primary Location

United States-Ohio-Cleveland

Work Locations

11100 Euclid Avenue11100 Euclid AvenueCleveland44106

Job

Nurse – more than 1 year experience

Organization

Harrington_Heart_&_Vascular_Institute_UHC

Schedule

Full-time

Employee Status

Regular-ShiftDays

Job Type

Standard

Job Level

Entry Level

Travel

Yes, 25 % of the TimeRemote WorkHybrid

Job Posting

Apr 1, 2026, 1:15:31 PM

University Hospitals

About University Hospitals

Founded in 1866, University Hospitals serves the needs of patients through an integrated network of 23 hospitals (including 5 joint ventures), more than 50 health centers and outpatient facilities, and over 200 physician offices in 16 counties throughout northern Ohio. The system’s flagship quaternary care, academic medical center, University Hospitals Cleveland Medical Center, is affiliated with Case Western Reserve University School of Medicine, Northeast Ohio Medical University, Oxford University and the Technion Israel Institute of Technology. The main campus also includes the UH Rainbow Babies & Children's Hospital, ranked among the top children’s hospitals in the nation; UH MacDonald Women's Hospital, Ohio's only hospital for women; and UH Seidman Cancer Center, part of the NCI-designated Case Comprehensive Cancer Center. UH is home to some of the most prestigious clinical and research programs in the nation, with more than 3,000 active clinical trials and research studies underway. UH Cleveland Medical Center is perennially among the highest performers in national ranking surveys, including “America’s Best Hospitals” from U.S. News & World Report. UH is also home to 19 Clinical Care Delivery and Research Institutes. UH is one of the largest employers in Northeast Ohio with more than 30,000 employees.

Industry
Healthcare & Social Services
Company Size
10,000+ employees
Headquarters
Cleveland, Ohio
Year Founded
Unknown
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