Job Description

RN Nurse Director, Med Surg Telemetry

Memphis, TN

135-165K + Bonus + Paid Relocation

I. Role Summary & Organizational Leadership 🏥

The RN Director, Med Surg Telemetry is a key leadership position responsible for the strategic planning, operational execution, and clinical excellence of the hospital's largest inpatient clinical areas. This role serves as a vital link between senior leadership and frontline staff, ensuring that high-quality, safe, and cost-effective patient care is delivered across all assigned units. The Director is the primary advocate for nursing practice and professional development within their service lines.

II. Detailed Essential Functions & Responsibilities

A. Clinical Practice and Quality Improvement (40%)

• Standard of Care: Establish, implement, and monitor evidence-based clinical standards, protocols, and policies for the care of adult Med-Surg and Telemetry patients, including post-operative, complex medical, and cardiac monitoring cases.
• Safety & Compliance: Ensure continuous adherence to regulatory requirements (TJC, CMS, State DOH) and uphold core quality measures, specifically aiming to reduce Hospital-Acquired Conditions (HACs) such as falls, pressure injuries, and Catheter-Associated Urinary Tract Infections (CAUTI).
• Telemetry Oversight: Provide specialized oversight for telemetry monitoring systems and protocols, ensuring staff competency in rhythm recognition, appropriate intervention, and response to critical changes in patient cardiac status.
• Performance Metrics: Lead ongoing Quality Improvement (QI) initiatives, utilizing data to track, trend, and achieve performance targets related to Core Measures, patient experience (HCAHPS) scores, and infection control rates.

B. Operational and Financial Management (30%)

• Budget Accountability: Develop, manage, and monitor the annual operational and capital budgets for assigned units. Responsible for variance analysis and implementing cost-control strategies without compromising patient safety or quality.
• Resource Allocation: Manage nursing and non-nursing labor productivity using established staffing matrix models. Oversee daily staffing adjustments to meet acuity needs while adhering to full-time equivalent (FTE) targets.
• Efficiency and Throughput: Collaborate with the Emergency Department, Perioperative Services, and Case Management to optimize patient flow, reduce length of stay (LOS), and improve bed turnover times for the Med-Surg and Telemetry population.

C. Professional Leadership and Development (30%)

• Staff Engagement: Create and sustain a positive, high-performing work environment that fosters retention and minimizes nurse turnover.
• Recruitment & Retention: Actively participate in the recruitment, interviewing, and selection of nursing and support staff. Implement effective retention strategies, mentorship programs, and succession planning.
• Performance Management: Manage all aspects of employee relations, including counseling, disciplinary actions, annual performance reviews, and recognizing high performance.
• Shared Governance: Support and champion the hospital's Shared Governance model, empowering staff involvement in clinical decision-making and policy development.

Requirements

CategoryRequirementDetailEducationBSN or equivalent required. MSN or a Master's degree in a health or business-related field is highly preferred. ExperienceMinimum 2 years of progressive management experience (Manager or Director level) in an acute care hospital setting.Experience must include direct oversight of Med-Surg and/or Telemetry units. ClinicalMust maintain expert clinical knowledge in adult acute care, cardiac monitoring, and medical-surgical procedures.Proven ability to lead clinical change effectively. CertificationActive and current RN License in Tennessee (or compact state) required. BLS required upon hire. ACLS required within 3 months.Certification in Nursing Administration (NE-BC or CNML) is a plus. Leadership TraitsExceptional ability to manage conflict, demonstrate emotional intelligence, and communicate clearly under pressure.Strong financial acumen and data analysis skills.