Business Service Center
1004220 ESSENTIA NURSE CARE LINE - EH SSProvides triage and health advice by phone to patients, consumers, and clients. Utilizes computerized Barton Schmitt /David Thompson evidence based triage protocols to assist in assessing patients’ symptoms to arrive at a patient disposition. Also receives requests for information on medical conditions, medications, diagnostic tests, and prescription refills. All calls are documented electronically in real time. In addition, responsibilities include processing prescription refill requests received from pharmacies and patients, utilizing the Essentia Health primary care refill protocol. Will assist with the coordination of patient transfers from referring facilities calling in to the Essentia Health STAT doc line. May also participate in transitional care calls to patients who have been discharged from an Essentia Health hospital. Works with ambulatory computer software systems. Supports Essentia Health East, Central and West markets.
Looking for an RN with 2 years of experience in telephone triage, transitional care management, remote patient monitoring, and refills.
Certification/Licensure Requirements:
0.8
Possible Remote/Hybrid Option:
Remote
Day/Eve Rotation (United States of America)
0600 am
11:00 pm
Yes
Yes
No
Compensation Range:
$33.94 - $50.91Employee Benefits at Essentia Health:
At Essentia Health, we’re committed to supporting your well-being, growth, and work-life balance. Our comprehensive benefits include medical, dental, vision, life, and disability insurance, along with supplemental options to fit your needs. We offer a 401(k) plan with employer contributions to help you plan for the future, and we invest in your professional development through training, tuition reimbursement, and educational programs. To help you thrive both at work and at home, we provide flexible scheduling, generous time off, and wellness resources focused on your physical, mental, and emotional health. Please note that benefit eligibility may vary. For full details, refer to your benefit summary or contact our HR Service Center at (218) 576-0000.
Essentia Health is an integrated health system serving patients in Minnesota, Wisconsin, and North Dakota.
Headquartered in Duluth, Minnesota, Essentia Health combines the strengths and talents of more than 15,000 employees, including more than 2,200 physicians and advanced practitioners, who serve our patients and communities through the mission of being called to make a healthy difference in people’s lives.
Essentia Health, which includes many Catholic facilities, is guided by the values of Quality, Hospitality, Respect, Joy, Justice, Stewardship, and Teamwork. The organization lives out its mission by having a patient-centered focus at 14 hospitals, 78 clinics, six long-term care facilities, six assisted living and independent living facilities, six ambulance services, 24 retail pharmacies, and one research institute.
