BENEFITS

UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100% coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer
• Learn more about these and other UTSW employee benefits!

• Education
  Bachelor's Degree in nursing or appropriate field. and
  

• Experience
  3 years of experience in healthcare leadership.
  

• Licenses and Certifications
  (RN) REGISTERED NURSE Current Texas (or BNE Compact State) Upon Hire
  

• Education
  Master's Degree
  

• Supports positive relations between patients, families, clinical team, ambulatory services, and staff by promoting a patient-centric culture across the UTSW continuum of care.
• Creates innovative methods for enhancing the UTSW patient experience through recommending improvements, which incorporates the needs of all patient populations.
• Serves as a hospital liaison to the Patient Assistance Office (PAO), Risk Management, and Patient Liaison Services (PLS).
• Demonstrates the ability to interact with and advocate for patients, families, and visitors.
• Assists with planning and facilitating patient admissions and rounding on patients as assigned.
• Leads by example, role-modeling expected customer service behaviors and practices.
• Accesses patient medical records for review and investigational purposes.
• Demonstrates a high level of compassion, sensitivity, and professionalism when working with all patient and visitor populations.
• Assists with visitors, events, and tours scheduled at the University Hospital.
• Partners with unit and departmental leadership to respond to, coach staff, and resolve patient complaints.
• Works in collaboration with patient experience supporting committees, workgroups, and teams.
• Requires after hours and weekend coverage
• Performs other duties as assigned.