Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!
As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.
Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community!
Interested in this position? Apply online and create a personal candidate account!
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To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page
Time Type:
Full time
Department:
Employee Health
All Locations:
10 Gove Street – Taylor Building, 151 Orleans Street, 1601 Washington Street, 20 Maverick Square – Cradock BuildingThe Nurse Manager provides leadership and operational oversight for the Employee Health and Infection Control Department, as well as nurse management for OB, Specialties, Winthrop Primary Care, and Project Shine. The Nurse Manager will ensure safe staffing and patient flow, interdepartmental collaboration, supervise clinical workflows, and oversee and develop staff.
The Nurse Manager reports to the Director of Nursing and collaborates with the Administrative Director to ensure all compliance, regulatory goals, and workflows follows best practices.
Leadership Responsibilities
Provide direct supervision of nurses and medical assistants in assigned departments (OB, Specialties, Winthrop Primary Care, Project Shine).
Oversee Employee Health and Infection Control programs, ensuring compliance with CDC, OSHA, MA DPH, and Joint Commission requirements.
Collaborate with medical and administrative directors to optimize patient flow, clinical workflows, and staffing models.
Conduct annual performance reviews, competencies, and professional development plans for nursing staff.
Ensure adequate staffing coverage and manage nursing schedules.
Represent nursing functions in health center and departmental meetings.
Responsibilities
Evaluates and manages workflows for maximum efficiency
Daily management of department staff
Assists with customer service recovery as appropriate
Monitor compliance with Employee Health policies, including immunizations, TB screening, and staff health records.
Administer and document vaccines, TB tests, and fit-testing as required
Manage employee exposures (e.g., bloodborne pathogens, airborne diseases) with timely follow-up and reporting.
Conduct Infection Control training for all staff and department-specific competencies.
Oversee sterilization and high-level disinfection monitoring, including QC documentation, staff training, and audits.
Perform infection control rounds, inspections, and log reviews (autoclave, negative pressure rooms, vaccine refrigerators, etc.).
Serve as liaison to contracted Occupational Health providers and staffing agencies.
Lead the Infection Control Committee, including developing agendas, coordinating meetings, preparing and delivering presentations, and ensuring follow-up on action items
Ensure adherence to Joint Commission, DPH, HRSA, and organizational standards.
Support patient safety, quality improvement, and risk reduction initiatives.
Collaborate with IT/Data teams to track performance metrics and outcomes.
Promote customer service excellence through ACE model standards.
Assist with policy development, wellness initiatives, and incident review.
Job Components
Full-time oversite of EH/IC department administrative and clinical services
Ensure compliance with all regulatory agencies including Joint Commission and DPH
Ensures annual clinical skills compliance of nurses are completed
Responsible for the annual reviews of nurses and EH/IC staff.
Miscellaneous
Maintain excellent punctuality and attendance
Promote a sense of “teamwork” through demonstration of self-direction and self-motivationSolve problems independently or know when to seek consultation
Displays outstanding customer service skills when interacting with all NeighborHealth customers according to the ACE model.
Adheres to all NeighborHealth and departmental policies and procedures
Participate in required departmental activities and meetings
Perform other related duties.
Educational Requirements
BSN required
Licensure/Certification
Current RN license in Massachusetts.
CPR/BCLS certification required
Occupational Health or Infection Control certification preferred.
Experience Requirements
Required: Minimum of 3-5 years licensed nursing practice experience in an ambulatory care practice setting
Minimum of 2 years relevant management experience.
Prior experience in Employee Health, Infection Control, or Occupational Health strongly preferred.
Ability to use data to evaluate outcomes required
Working knowledge and experience with electronic medical record systems, performance dashboards, database products, and analysis tools
Must have the ability to lead change in an organ,ization and possess excellent interpersonal, communication and teaching skills
Proficiency in Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint) required.
Salary Starting at $109,000 annually, and up to $172,640 annually based on experience.
EEO & Accommodation Statement:
NeighborHealth is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to HRrecruit@NeighborHealth.com or call 617-568-4480 to let us know the nature of your request
Federal Trade Commission Statement:
According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.
E-Verify Program Participation Statement:
NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.
NeighborHealth, formerly East Boston Neighborhood Health Center, is one of the nation’s largest Federally Qualified Health Centers (FQHCs) and the largest community-based primary care health system in Massachusetts, serving over 120,000 people and recognized by the Health Resources and Services Administration (HRSA) as a National Quality Leader. For more than 50 years, NeighborHealth has offered access to comprehensive primary care, specialty care and emergency care for patients in the Commonwealth. In a first-of-its-kind merger in 2020, East Boston Neighborhood Health Center joined forces with the South End Community Health Center and expanded services to patients who live and work in Boston’s South End and Roxbury neighborhoods.
NeighborHealth champions innovative care models to actively bridge health equity gaps in our low-income and immigrant communities with services unique from other health care providers in our state. In addition to primary and specialty care, NeighborHealth operates Massachusetts’ only satellite Emergency Department, which is the fourth busiest ED in Boston and is co-located with advanced radiology, including CT scan services, same-day Behavioral Health Urgent Care and an integrated pharmacy. Today, NeighborHealth remains dedicated to promoting and sustaining healthy communities, families, and individuals both in and out of the exam room by providing accessible, person-centered, compassionate, and high-quality health care services.
