Job Description

Discover Vanderbilt Health: With eight hospitals and over 180 clinics, we are the region’s largest comprehensive academic health system. Vanderbilt Health has a long tradition of providing world-class care to the people of the Mid-South, living out our mission of moving medicine forward through preeminent programs in patient care, education and research. Here you’ll find a spirit of collaboration and a supportive community where your expertise is valued, your knowledge expanded and your uniqueness celebrated. We are committed to fostering an environment where talented, compassionate people are united in bringing the most advanced care to our neighbors throughout the region.

Organization:

Nursing Services

Job Summary:

This position will report directly to the CNO. This person/position is responsible for planning, organizing and supervising the nursing care, ensuring that patient care needs are met during his/her shift, and providing physicians and patients with optimal service, in a cost effective manner. The House Supervisor is expected to contribute to an environment supportive of personal and professional growth of self and others. They should exhibit dependability and coordinate individual professional practice with a focus on hospital mission, values and vision. The House Supervisor should participate as a member of the hospital management team. And must oversee the coordination of patient placement, serve as a resource to the clinical staff, and provide assistance with conflict resolution. During their assigned shift effectively coordinates the overall activity of the hospital in conjunction with the Directors of each department according to the hospital policies; procedures and protocols. They serve as a representative of Administration, and should seek assistance as necessary or indicated.

Position Shift:

PRN Nights; 7 pm - 7 am

minimum 3 shifts per 6-week period, 1 major and 1 minor holiday per year

KEY RESPONSIBILITIES

• Effective communication and ability to define issues and problems while bridging the gap for the staff and end user
• Seeks to understand colleagues’ priorities, working styles and develops relationships across all departments and areas
• Delivery of clinical practice utilizing standards of practice and in accordance with the Hospital’s Mission, Vision and Values
• Ability to work under limited supervision and to follow written and oral instructions
• Knowledge of biophysical and spiritual aspects of patient population served and of human behavior ranging from infancy to geriatrics
• Ability to demonstrate effective communication skills, empathy, and unconditional positive regard toward all patients; families and co-workers
• Compliance with organizational requirements, including policies, procedures, protocols and regulations
• Knowledge and implementation of standardized PPE regarding the prevention and transmission of infectious disease and isolation process
• Attends 85% of all department meetings and required to review and initial all department minutes
• Consistently provides accurate and complete handoff communication to any healthcare provider according to policy
• Maintain current licensure and required certification and annual education requirements
• Flexibility in schedule in order to meet the needs of the patients, community and staff
• Active participation in performance improvement to improve patient quality outcomes
• Rounding on all areas throughout shift and clinical areas every two (2) hours (Crisis intervention may alter timeliness and is a consideration, but not a pattern)
• Assess overall unit staffing needs of each patient care unit and places personnel accordingly. Takes appropriate steps to replace unanticipated vacancies and adjusts as indicated based upon patient needs
• Utilizes sound judgement in decision making to provide quality care while maintaining guidelines established by VBCH policies, procedures and protocols
• Provides input to appropriate department managers for evaluation purposes
• Makes Patient Care Services Unit Directors aware of situations occurring in their areas of responsibility to allow proper intervention when indicated
• Monitors Patient Care Services activities to identify and address resolution of patient care problems
• Performs duties of other departments after operating hours, as assigned
• Acts as a liaison between patient care services personnel and other hospital personnel or department heads
• Responds and attempts to resolve patient complaints and alerts Administrator On-Call of potential problems
• Acts as a resource person and is an effective, efficient, inter/intradepartmental communicator who assumes administrative duties during emergencies or disasters until relieved by the administrator/Chief Nursing Officer, or his/her designee
• Acts as a professional role model: adheres to the Standards of Performance, maintains a positive attitude, being visible and available, and listening effectively
• Addresses behaviors in real time and acts in accordance with policy. Counsels personnel when necessary and consults with the proper Unit Director for input as indicated
• Provides support to staff, families and significant others during code and other patient care crisis situations with the ability to maintain composure under pressure
• Procures supplies, after regular operating hours, from central sterile and material management as required and in accordance with rules
• Assists Managers, Supervisors and Directors by continuously surveying and addressing and identifying needs, problems and issues and relating to appropriate resource(s)
• Familiar with organizational functions of all units and ensures compliance with policies, regulations, JCAHO Standards, HIPAA and procedures of the hospital
• Assist clinically in all patient care areas (i.e. blood administration; stress tests; EKG’s; Admissions; Discharges; patient transport observation; medication delivery; IV skills; education)
• Promotes Teamwork among staff
• Demonstrates professional behavior with a positive outlook during peak periods of activity and other stressful situations
• Staffing meeting daily at 2P
• By Wednesday every week, address weekend coverage
• Complete staffing sheets
• Never call anyone off without notification – all area checked and confirmed for coverage
• Review competency book before assigning or moving personnel. Deliver competency paperwork to preceptor when allowing any and all training to occur
• Familiar with all codes and indicators – know your role and each team members role and expectations. Direct staff; paperwork and notifications as indicated. Remain calm and direct staff and patient care when appropriate.
• Know the rules for fire – Safety Watch - Where; Log; Frequency and reporting structure
• Know when to notify AOC; O/C lists and process; surgical team
• Call in process – must be person to person voice call (No text; No Message; No Voicemail) Must be timely. Fill out log with time and date; notify their department Director and/or Charge Nurse or O/C team member. Follow the pathway or plan to attempt to obtain coverage. Communication is 2-Way – Set expectations and direct who is calling who for coverage – maintain and direct List; Mode of Contact and Response
• Extension of Administration – Address issues as they arise; always have a witness; write-ups and/or disciplinary action in accordance with policy; always address behaviors and attitude
• Patient Satisfaction:
• *Intervenes when a problem is recognized and strives to reach a satisfactory solution.
• *Follows up with complaints in a timely and professional manner.
• *Promotes good customer relations by treating patients and family members in professional and courteous manner and sets expectation for staff
• Leads by example and holds everyone accountable
• Thorough investigation of issues with documentation and interview data
• Willingly accepts opportunity to improve the units and correct areas in need of improvement
• Inspires, motivates and guides staff toward meeting departmental goals

TECHNICAL CAPABILITIES

Our Nursing Philosophy:

We believe highly skilled and specialized nursing care is essential to Vanderbilt University Medical Center’s mission of quality in patient care, education and research. We believe nursing is an applied art and science focused on helping people, families and communities reach excellent health and well-being.

As a Vanderbilt University Medical Center employee, you make a difference to our patients and their families by bringing compassion and care to those in need of hope and healing. Please see our current employee benefits offered:

• Affordable High Quality Health Plan Options
• Dental and /or vision plan
• 403 (b) retirement plan
• Paid Time off (flex PTO)
• Tuition Reimbursement and adoption assistance (maximums applied)
• Short-Long term disability
• Subsidized backup childcare
• And many more... Ask us about our current inpatient nursing supplemental Pay Program!

Achieve the Remarkable:

Learn more about VUMC Nursing here.

Core Accountabilities:

• Organizational Impact: Plans and sets own objectives to deliver against responsibilities that have a direct impact on the near term results of a system or institution. * Problem Solving/ Complexity of work: Solves highly complex problems and recommends solutions that may have broad impact to the function.* Breadth of Knowledge: Viewed as the technical expert at VUMC within a professional area and a broad knowledge of other professional areas. * Team Interaction: Leads complex project teams; coaches and guides team members and develops strategy for project execution.

Core Capabilities :

Supporting Colleagues: - Develops Self and Others: Acts upon constructive feedback from all levels of the organization and initiates strategies to develop talent in others. - Builds and Maintains Relationships: Leverages relationships and insight to forecast potential future needs and influence delivery of work to exceed expectations. - Communicates Effectively: Anticipates difference audience concerns, styles and finds mutually beneficial solutions across conflicting and sensitive issues. Delivering Excellent Services : - Serves Others with Compassion: Demonstrates in-depth knowledge of broad-based issues and considers the interests of others to improve satisfaction of services. - Solves Complex Problems: Critically evaluates complex information and identifies trends/risks to make recommendations to improve processes across areas. - Offers Meaningful Advice and Support: Provides ongoing feedback and development discussions to motivate and support team members to maximize performance. Ensuring High Quality : - Performs Excellent Work: Anticipates problems or obstacles which may interfere with quality standards and develops plants to ensure area's quality standards are met.- Ensures Continuous Improvement: Routinely draws upon valuable learning from others, past experiences, and new information to determine key opportunities. - Fulfills Safety and Regulatory Requirements: Develops appropriate corrective actions for unsafe environments in order to ensure operational and safety compliance. Managing Resources Effectively: - Demonstrates Accountability: Identifies potential obstacles to goal achievement and develops solutions to address those obstacles. - Stewards Organizational Resources: Creates the appropriate systems and processes to effectively manage resources. - Makes Data Driven Decisions: Applies in-depth knowledge of data to recommend and implement new approaches to improve decision making capabilities. Fostering Innovation: - Generates New Ideas: Identifies opportunities and leads development of new initiatives that create value across areas. - Applies Technology: Creates the energy and drive for self/others to identify and leverage technology in new, innovative ways to drive greater efficiencies. - Adapts to Change: Anticipates the change process and clearly communicates impact on others/own team(s), assisting them in embracing the change.

Position Qualifications:

Responsibilities:

Certifications:

LIC-Registered Nurse - Licensure-OthersLicensure-Others

Work Experience:

Relevant Work Experience

Experience Level:

3 years

Education:

Graduate of an approved discipline specific program: Nursing (Required)

This role offers the opportunity to make a meaningful impact within Vanderbilt Health, supported by a comprehensive benefits package which may include health, disability, retirement and/or wellness offerings to enhance your well-being and professional growth.

Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE/Vets/Disabled.