Full time
Day Shift
RN Clinical Lead – Troy Health Center – Troy, NY - FT
If you are looking for an RN Clinical Lead position in Troy, this could be your opportunity. Here at St. Peter's Health Partner's, we care for more people in more places. This position is located at 79 Vandenburg Ave Troy.
Position Highlights:
What you will do
RNClinical Lead– the practice of the profession of nursing as a registered professional nurse is defined as diagnosing and treating human responses to actual or potential health problems through such services as case finding, health teaching, health counseling, and provision of care supportive to or restorative of life and well-being, and executing medical regimens prescribed by a licensed physician or other licensed health care provider.Additionallythis position requires collaboration with manager and providers to ensure clinical protocols and processes are followed and manage clinical coverage appropriately.
Job Duties and Responsibilities
This description is intended to only provide basic guidelines for meeting job requirementsResponsibilities, knowledge, skills, abilities and working conditions may change as needs evolveThese responsibilities are subject to change at any time.
Bringspatientto exam room, takesappropriate vitalsigns and documents in electronic medicalrecord
Notifies providerregardingpatientin needofintervention.
Identifiespatients with ED, Hospital Admission or specialty consults and obtains records.
Review and reconcile medication list to ensureaccurateand complete list in electronic medicalrecord(EMR) available for provider review and submission.
Recordspatients’ chief complaint in EMR.
Complete referrals andtrackspatients' compliance.
Review prescriptions electronically and send prescriptions to providers for review and submission.
Obtains prior authorization for diagnostic testing and medication andenters intoEMR.
Responds to patient's concerns appropriately using AIDET communication.
Acknowledge- Greet the patient by name. Make eye contact,smileand acknowledge family or friends in the room.
Introduce– Introduce yourself with your name, skill set, professional certification, and experience.
Duration- Givean accuratetime expectation for tests, physician arrival, andidentifynextsteps. When this is not possible, give a time in which you will update the patient on progress.
Explanation- Explain step-by-step what to expect next, answer questions, and let the patient know how to contact you, such as a nurse call button.
Thank You- Thank the patient and/or family. You might express gratitude to them for choosing your hospital or for their communication and cooperation. Thank family members for being there to support the patient.
Educates patients on procedures and obtains patient consent as directed by provider.
Performs pre-visit planning andreviewsquality metrics.
Retrieves telephonic clinical information from patients who call into the office.
Triage calls and provide advice to patients.
Submit toproviderfor review andguidanceas necessary.
Follow up with patients withinsamebusiness day.
Documents clinical guidance and patient response inpatient’smedicalrecord
Monitors task list andcompletestasks assigned by providerin a timely mannerbased on urgency.
UsesUniversal Precautions with allencounters, andfollows procedure for handling occurrences involving exposure to blood or other body fluid.
Educates patientsregardingmedication, testingproceduresand home care techniques.
Ensure proper labeling,handlingand documentation for patient specimens.
Follow up withpatientregardingtest results based on advice given by provider.
Ensures that patient exam rooms are stocked andcleaned at all times
Routinely rotates and checks forexpirationdates on all medical supplies.
Reviewssuppliesand notifies designated colleagues of ordering supplies prior tosupplydepletion.
Performs mandatory in-service training including but not limited to OSHA and harassment.
Maintains a clean and safe work environment including disinfecting patient care areas and equipment.
In conjunction with other nursing colleagues,maintainsthe medical supply cabinet and drug cabinet.
Prepare and administer vaccines and medications/injectionsutilizingthe six (6)R's
Right Medication
Right Dosage
Right Time
Right Route
Right Patient
Right Documentation
Completes incoming patient forms andensuresforms are scanned into the EMR.
Handles medical waste appropriately.
Communicates respectfully with internal and external customers.
Usesthe electronic medical record to communicate effectively.
Maintains current license andcertificationsrequiredbased on NYS requirements.
Attends andparticipatesin all required meetings andtrainings
Performs quality assurance duties as assigned.
Provides a clinical visit summary (Patient Plan) topatientas requested.
Provides educational materials.
Mandatory reporting; abuse and neglect, vaccine adverse event reporting system (VAERS).
Report patient safety events into MIDAS system andmaintainyearly training.
Participates in daily Patient Care huddles asappropriate
Maintains patient confidentiality and adheres to HIPAA regulations.
Adheres to all St. Peter’s Health Partners policies and procedures at all times Up to and including:
Code of Conduct
Corrective Action
Attendance Guidelines
Behavior in the Workplace
Dress Code
Hand hygiene and Artificial Nails
Works cooperatively with all colleagues to ensure quality patient care at all times.
Performs nurse visits as scheduled following standing orders given by providers.
Performs other duties as assigned.
Daily Responsibilities:
Collaborate with Managerto ensure that the team is working collectively for best patient outcomes, including monitoring clinical workflow issues such as:
Communicate with clinical team members to ensure that patient flow is efficient, and any issues with patient experience are addressed.
Monitor Clinical Inbox for aging cases to ensure staff completionin a timely manner
Monitor open encounters and follow up with responsible teammemberfor processing.
Ensure clinical staff aremonitoringincoming voicemail and patient cases to provideappropriate responsewithina timelymanner.
Ensure that fridge temperaturesare checked for temperature variances.
Maintain andMonitorall emergency equipment and supplies.
Ensurehuddleof the clinical team is carried out per office routine.
Ensure that applicable Point of Care Testing (POCT) quality controls (QC's) are run on day of service and are withinappropriate range
Work with care team members to follow up on quality metrics, hospitalization, and ERutilizationwhereappropriate
Monitor office staff to ensure HIPPA compliance in office setting
Monitor infection control practices performed by office staff.
Troubleshoot clinical office equipment and follow up as needed for repairs
Provide clinical education to all clinical colleagues to support new initiatives and uphold clinical standards.
Identifyand recognize exceptional clinicalperformance, andencourage growth including mentorshipprogram
Weekly Responsibilities:
Download Data loggers for refrigerator / freezertemps, print and added to the binder with monthlytemplogs
Site walkthrough for regulatory issues (stock,expiration, compliance) – this is ongoing
Monitor biohazard disposal and maintenance
Monitor exam rooms for proper stocking of supplies and other materials needed for patient care
Ensure all workstations and patient care areas are clean and free from clutter
Photocopy and send all POCT QC logs to the point of care testing departmentHard copies kept in office for reference as needed.
Inspection of below areas to ensure no expired supplies / medications are present:
All exam rooms
Clean supply room
Hallway (soap, sanitizer)
Lab area
Medication room
Nurses station
Fridge Thermometers
Control Solutions
Work with office manager,staff ,and informatics to ensure understanding of quality metrics including reporting
Annual Responsibilities:
Ensure that Biomed Inspection occurs on all medicalequipmentand inspection stickers are in place (scales, EKG machines, POCT equipment, AED, etc.)
POCT competencies for staff
Primary Cares sites:
Complies with(PCMH) Patient Centered Medical Home Care delivery model.
Participates in all PCMH staff meetings asappropriate
Participates in all PCMH training asappropriate
Specialty Care sites:
All specialty practice locations will haveadditionalitems that may be included in the responsibilities and oversight of the RN Clinical Lead.
Qualifications
Current unencumbered NYS RN license
Basic Life Support certification
Ability to influence and motivate others to perform their job effectivelyand tobe responsible formaking decisions on workflow
Excellent attention to detail and organization
Commitment to confidentiality and respect
Demonstrated ability to handle multiple priorities in a deadline-driven environment
Understand and embrace a customer service focus
Ability to work independently, yet function collaboratively as a team
Basic Computer Competency
Pay Range
$37.00 – $48.52
Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Trinity Health is one of the largest not-for-profit, Catholic health care systems in the nation. It is a family of 123,000 colleagues and nearly 27,000 physicians and clinicians caring for diverse communities across 26 states. Nationally recognized for care and experience, the Trinity Health system includes 88 hospitals, 135 continuing care locations, the second largest PACE program in the country, 136 urgent care locations and many other health and well-being services. Based in Livonia, Michigan, its annual operating revenue is $21.5 billion with $1.4 billion returned to its communities in the form of charity care and other community benefit programs.
