Job Description

Job Location: 2600 JOHNSTON ST - LAFAYETTE, LA 70503
Position Type: Full Time
Job Category: NursingReports To: RN Clinical Supervisor
JOB DESCRIPTION SUMMARY
The Clinical Coordinator is responsible for the day-to-day planning, coordinating, managing and directing all activities as they relate to the Management of the hospice patients. The Clinical Coordinator participates the IDT meetings and supervises and supports clinical staff through evaluation and field supervisory visits and assures ongoing development of the teams’ clinical skills. The Clinical Coordinator will assure quality care and compliance with state and federal regulations, ACHC accreditation standards, and the organization’s policies and procedures.
ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES
Quality Provision of Services
- Receives/triages inquiries from the staff, patients, caregivers, and the community. Performs telephone assessment to determine needs of the caller. Develops and implements a plan to address the needs by (but not limited to): instruction, dispatching appropriate staff to make a patient visit, or contacting a physician.
- Assures that members of the interdisciplinary team have demonstrated the skills competencies to care for assigned patients.
- Assists the clinical supervisor as a liaison between Hospice and other professionals, including the HMD, community physicians, hospitals, nursing homes, and agencies.
- Enhances the integrity and clinical practice of the team by providing them with a consistent role model, mentor, instructor and resource person.
- Assumes responsibility for own professional growth and development to maintain and improve competence.
- Evaluates own needs for support and uses identified system(s) to meet the need.
- Develops new skills by participating in ongoing education and maintaining knowledge of current nursing practice through journals, literature review, etc.
- Participates in quality improvement activities, QAPI program and hospice sponsored in-service training. Serves on committees or teams as approved by the clinical supervisor.
Organizational/Regulatory Compliance
- Ensures compliance with all areas of federal, state and local laws and regulations as well as ACHC accreditation standards, Conditions of Participation, and the organization’s standards of care, policies and procedures.
- Communicates with the appropriate physician(s) regarding the patient’s condition, incorporating hospice expertise. Implements physician’s orders by documenting and communicating to staff, patient/caregiver or facility. Utilizes appropriate resource services (ambulance, IV therapy, DME, inpatient facilities, and appropriate agencies) to implement orders.
- Performs the introductory (90 day) and annual performance review of assigned team members in accordance with the organization’s policy and timelines.
- Assures that licensed practical nurses, nursing assistants and other care assistants work under the direct supervision of a registered nurse.
- Supports and assures that clinical documents meet the organization’s patient care and reimbursement regulatory standards. This is accomplished through use of tools such as: the Admissions Audit tool, IDT meetings and documentation.
- Assures completion of appropriate documentation and inclusion of a copy in the facility chart.
- Follows all rules and regulations of the facility.
People/Communications
- Assigns and coordinates daily schedules of clinical staff, including PRN staff. Facilitates the provision of patient care services on a day-to-day basis, according to the plan of care. Works closely with team members to meet agency productivity standards and patient care needs.
- Coordinates all interdisciplinary team services, including on-call personnel, in conjunction with the After-Hours Department in order to assure 24-hour availability of patient care services.
- Assists the clinical supervisor to assess the need for new staff and to recruit, interview, and make hiring decision in collaboration with Human Resources. Orients new staff to the team after HR and clinical orientations.
- Coordinates with the clinical supervisor to assure that assigned staff attend and receive education programs.
- Coordinates with staff in contract bed facilities regarding the hospice plan of care, standing orders, etc. Assists with the implementation of a plan to address identified needs.
- Collaborates and communicates with the facility staff and CNA regarding patient status and the care provided.
- Fulfills any after-hour supervisory/on-call support assignments as assigned by DON/Clinical Supervisor.
Financial Stewardship
- Assures accuracy and timeliness of clinical staff day sheets and time sheets.
- Collaborates with the clinical supervisor to provide assessment, planning, implementation and evaluation of team goals.
- Assists the clinical supervisor in creating the clinical budget. Shares responsibility with the clinical supervisor in adhering to the budget. Creates action plans to address and resolve budget variances.
- Achieves expected productivity standard as defined by the organization and in alignment with best practices/the Hospice of Acadiana model.
The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks or special projects, other than those stated in this description, by supervisors/Leadership Team. 

Qualifications
- Licensure/Certification/Registration: Must have nursing licensure from the governing body for nurse practice for Louisiana
- Education: Must have at least a RN from a NLN accredited nursing program. A BSN is preferred.
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Experience: At least two (2) year of Hospice/Home Health experience preferred. A minimum of one year of management experience preferred and at least four years of nursing experience.
- Possesses current Louisiana Driver's License, Automobile Liability Coverage and CPR cert.
- The ability to demonstrate superlative oral and written communication skills as well as ability. to organize and manage projects within defined timeframe and budget.
- Work both independently and as part of a team.
- Demonstrate excellent interpersonal and collaborative.
- Demonstrate organizational skills with ability to delegate and follow up.
- Manage multiple tasks and stressful situations with a positive attitude.
- Demonstrate a strong work ethic and attention to detail.
- Perform a thorough nursing assessment.
- The ability to possess exceptional leadership skills, including a faculty for conceptual thinking, peer motivation, problem solving, and who can demonstrate initiative, follow-up and follow-through; work in a fast-paced environment utilizing tact, patience, and diplomacy.
- Resolve conflict and be comfortable with conflict resolution and management.
- Facilitate the development of trusting relationships and partnerships with physicians, payers, patients and co-workers.
- Maintain a positive public image for Hospice of Acadiana by dealing with patients and employees.
- Communicate respectfully, openly, honestly and directly.
- Display comfortably with possible blood, bodily fluid, communicable diseases, etc. exposure.
- Push and pull heavy objects.
- Display a full range of body motion including handling and lifting patients.
- Serve as coach, mentor and a positive role model.
- Drive long distances, on a tight schedule, sometimes in heavy traffic.
- Provide physical care to patients.
- The ability to learn and efficiently use patient health information systems and demonstrate proficiency in Microsoft Office and internet browsers.
- The ability to apply common sense understanding to carry out instructions furnished in written or oral form and deal with problems involving several concrete variables in standardized situations.