The Care Management model provides effective transition planning and length of stay oversight while encompassing quality patient care, patient safety, and financial components; promotes integration of a seamless care model; coordinates patient throughput; encourages healthcare team collaboration and coordination as evidenced by metrics; and optimizes performance and adoption of best practice.
The Care Manager, as part of the Care Management team, facilitates the discharge planning process from admission to discharge in collaboration with the healthcare team.In addition, the Care Manager may intervene with patients who have complex or high-risk psychosocial needs as assigned. Performs duties and responsibilities in a manner consistent with the Mercy mission, values, and Service Standards.
Education
Graduate of an accredited School of Nursing, required
Current License in the state of employment, required
Experience
2-3 years acute care hospital setting, preferred
Care Management or Utilization Management experience, preferred
Certification/Registration
BLS (CPR) at hire date, Minimum Required, or within 90 days of hire
Certification in Case Management, Preferred
Other Skills & Knowledge
1. Strong verbal and written communication.
2. Strong assessment, time management, and critical thinking skills.
3. Advanced computer skills.
4. Interacts effectively with a variety of people and situations at all levels of the organization.
5. The assessment, care, and treatment will be consistent with the specific age-related needs of the patient. Including neonatal/infant, child, adolescent, adult, and geriatric adult patients.
6. Knowledge of InterQual or Milliman Care Guidelines preferred.
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.
At Mercy, care is more than a job - it’s a calling.
Every day, our caregivers bring compassion, skill and purpose to the communities we serve across Arkansas, Kansas, Missouri and Oklahoma. Whether you're building your career at the bedside, in a clinic or supporting care behind the scenes, you’ll find meaningful ways to make an impact - while growing in a way that’s uniquely yours.
As a physician-led, integrated health system with more than 50 hospitals and nearly 1,000 care sites, Mercy combines advanced technology, collaboration and a shared commitment to better care.
Rooted in a faith-based mission and inspired by the legacy of the Sisters of Mercy, our work is guided by a deep sense of purpose - to care for the whole person and serve our communities with compassion and dignity.
Here, you’ll find an environment where you’re supported to grow, connected to a team that cares and empowered to do your best work.
Because at Mercy, there are many paths - but one calling.
