Job Description

ABOUT THE JOB

The RN Care Manager provides patient-centered clinical care management for hospitalized patients in inpatient and emergency department settings. Serving as an integral member of the interdisciplinary healthcare team, this role conducts comprehensive assessments, develops and implements care plans, and coordinates interventions to support safe, timely, and effective transitions of care. The RN Care Manager identifies barriers to progression, facilitates discharge planning, and applies evidence-based practices to promote quality outcomes and the clinically appropriate, cost-effective utilization of healthcare resources. This is a full-time (40 hours/week) position.

Responsibilities:

• Identifies and prioritizes high-risk patients to support timely, effective care transitions.
• Conducts comprehensive, patient centered assessments to identify gaps in care and implement appropriate interventions, education, referrals, and consultative services
• Provides clinical care coordination to diverse patient populations, utilizing evidence-based practices to develop and adjust transition plans based on clinical needs, available resources, and patient preferences, including cultural considerations.
• Actively monitors and revises transition plans in response to evolving patient conditions and care needs.
• Provides timely progression of care through proactive identification, communication, documentation, and resolution of barriers or delays.
• Coordinates transitions to the appropriate level of care (e.g., home, home care, SNF/TCU, hospice, community-based services), serving as a liaison between patients/families, the interdisciplinary team, and external agencies to ensure high-quality, cost-effective outcomes.
• Applies knowledge of community resources, insurance coverage, healthcare funding, and applicable county, state, and federal regulations when planning transitions of care.
• Provides education to patients and families regarding health conditions, care plans, and available community programs and resources.
• Documents care management activities accurately, clearly, and timely in the electronic medical record using standardized formats.
• Maintains confidentiality in accordance with organizational policies, HIPAA, state statutes, and applicable regulatory requirements.
• Knowledge of county, state, and federal regulations governing healthcare funding, mandated reporting obligations (including child abuse and vulnerable adult reporting), and regulatory compliance.
• Establishes and maintains positive, collaborative working relationships with interdisciplinary team members, patient care units, and community partners
• Collaborates with and provides informal education to the interdisciplinary team regarding patient care discussions and transition planning
• Functions both independently and as an effective team member of the interdisciplinary team to support high-quality, efficient patient care
• Other duties as assigned

ABOUT YOU

• Associate’s or Bachelor’s Degree in Nursing
• Licensed Registered Nurse (RN) – MN Board of Nursing
• Minimum of 2 years hospital/healthcare experience
• 2 years experience in care management related role (preferred)
• Case Management Certification (preferred)

ABOUT OLIVIA HOSPITAL & CLINIC

Olivia Hospital & Clinic is part of the HealthPartners system, a large health care organization spanning Minnesota and western Wisconsin. The HealthPartners care system includes a multi-specialty group practice that serves more than 1.2 million patients. Together we're living our values every day to promote the health and well-being of the central Minnesota community.

Located in west central Minnesota, Olivia Hospital & Clinic offers a competitive base salary with incentives, excellent retirement plans, a generous benefits package and a state-of-the-art medical center. If you are ready to make a difference, we are ready to meet you!

At HealthPartners we believe in the power of good – good deeds and good people working together. As part of our team, you’ll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work.

We’re a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world.

At HealthPartners, everyone is welcome, included and valued. We’re working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change.

Benefits Designed to Support Your Total Health
As a HealthPartners colleague, we’re committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care.

Join us in our mission to improve the health and well-being of our patients, members, and communities.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.