Your job is more than a job
You overthink every careoptionand scenario because, as a Care Manager,you’rethe hub of your patient's case management and care plan. You assure quality through the continuum of care, collaborate with members of the care team, and implement the plan of care and transition strategies. Achieving the best possible patient outcomes,appropriate lengthof stay, efficientutilizationof resources, coordination of patient, family, andstaffcommunication and education is the center of your nursing universe.
You give new meaning to a9 to 5schedule because caringdoesn’tstop just becauseyou’vepunched aclockand neither does your innovative brain. If it were your loved one,you’dexpect nothing less, so you give so much more. Gatekeeper, facilitator and decision-maker, and hand-holder, you apply nursing knowledge, logic, and a little “extra” heart into everything you do. We love that about you.
Your experiences, knowledge, skills, empathy, compassion, and your “little something extra” all add up to you. Andwe’reexcited to get to know you and find out whatyou’llbring to this case management nursing role.
Your Everyday
Develop individualized care plans, including prioritized goals, that consider the patient’s and caregivers’ goals,preferencesand desired level of involvement in the care management plan.
Make outbound calls to assesspatient’scurrent health status.
Identifygaps or barriers in treatment plans.
Coordinate care for membersand makesreferrals to outside sources.
Ensure membersdischargingfrom hospital or emergency department receive the necessary services and resources, including medication reconciliation.
Triage symptom-based calls per approvedprotocolsfor a wide range of patients.
Enroll patients and manage alerts for various home monitoring programs.
Provide approved general health information and guidance to publiccallerfrom approved sources by assessingneedsof the caller.
Document all workflows inEPICsystem for purposes of tracking and quality assessment.
Provide patient education toassistwith self-management of wellness and disease.
Educate enrolled members on chronic and acute disease processes.
Interact with LCMC Health care partners,leadershipand/or physicians to discuss clinical questions, concerns, strategies, and care plans to achieve quality and cost managementobjectives
Demonstrate energy, excitement, and a passion for quality work.
The Must-Haves
Minimum:
Current nursing license to practice in Louisiana and as defined by the Louisiana State Board of Nursing.
2 years of professional nursing or care management experience
WORK SHIFT:
Days (United States of America)
LCMC Health is a community.
Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way. Celebrating authenticity, originality, equity, inclusion and a little “come on in” attitude is the foundation of LCMC Health’s culture of everyday extraordinary
Your extras
You are welcome here.
LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.
The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary.
Simple things make the difference.
1. To get started, take your time to fully and accurately complete the application for employment. Incomplete applications get bogged down and are often eliminated due to missing information.
2. To ensure quality care and service, we may use information on your application to verify your previous employment and background.
3. To keep our career applications up-to-date, applications are inactive after 6 months and, therefore, require a new application for employment to be completed.
4. To expedite the hiring process, proof of citizenship or immigration status will be required to verify your lawful right to work in the United States.
We believe a hospital should actually be hospitable.
We’re a New Orleans-based, non-profit health system on a mission: to provide the best possible care for every person and parish in Louisiana and beyond, and to put a little more heart and soul into healthcare along the way. And that means we do things a little differently around here.
Treating people like family is the LCMC Health way, and it always has been. Founded by Louisiana’s first freestanding children’s hospital, we’ve grown into a healthcare system that’s built to serve the unique needs of our communities and families across New Orleans, the Gulf Coast and beyond.
We believe in treating the whole patient, not just the condition. When you visit an LCMC Health facility, you will get the care that is best for you and your family because we believe that shared beliefs and positive outlooks are what drive our exceptional care.
We offer nine hospital locations: Children’s Hospital New Orleans, East Jefferson General Hospital, New Orleans East Hospital, Touro, University Medical Center New Orleans, West Jefferson Medical Center, Lakeview Hospital, and Lakeside Hospital. We also deliver world-class care close to home through a network of urgent care centers across the greater New Orleans area in addition to our physician practices. With over 2,200 board-certified physicians specializing in everything from head to toe, our community can count on us to provide the right care, right where they need it.
We’ve got a rich history, but our sights are set on what comes next. We’re committed to leading the way to a healthier future for the Gulf Coast. That’s why we partner with local universities to bring the latest in care to our patients, and to train the next generation of healthcare professionals that will make a difference right here in our communities.
