Job Description

RN Care Coordinator PCMH - Strategic Insurance Development - FT

Shift: Monday-Friday 8:00am-5:00pm, Onsite

Primary Work Location is Big Flats, NY

Up To $25,000 Sign On Bonus For Qualified RNs!

Position Summary:

Care Coordinator in Primary Care will serve as a practice support in the Patient Centered Medical Home development and process. The position is an integral part of the Patient Centered Medical Home Team. The PCMH Care Coordinator has the responsibility and accountability for coordinating the medical management of patients, using an outcomes‐based approach. In collaboration with other members of the healthcare team, the Care Coordinator identifies at risk patients, develops a plan of care, and coordinates care with the patient’s involvement. Will work with physicians and other patient care providers as he/she supports the PCMH initiative in meeting quality process and performance objectives through data collection, data analysis and process outcome evaluation.

Education, License & Cert:

Licensed Registered Nurse. Bachelor’s Degree in Nursing or related field required. With an employment agreement, will consider applicant who is actively pursuing their bachelor’s degree. Master’s Degree preferred.

The Care Coordinator must be licensed in both New York and Pennsylvania. The applicant must have a current license as a Professional Registered Nurse in their state of practice prior to position start date. Additional state licensure must be obtained within 6 months of hire. Patient outreach and contact will be limited to those patients living in the state of current licensure until dual licensure is obtained.

Experience:

A minimum of five (5) years of relevant clinical experience (as an LPN or RN) who demonstrate leadership and autonomy in nursing practice. Preferred experience with PCMH process, care management/utilization review, and payer knowledge. Fast paced ambulatory care experience preferred.

Essential Functions:

1. Support Care Management functions in Primary Care Practices

• a. Actively manages a panel of high‐risk patients using motivational interviewing, shared decision making, and goal setting to increase patient/family engagement.
• b. Uses technology, such as tele‐visits and remote monitoring capabilities, to engage patients and monitor chronic health conditions.
• c. Measures improvements in process and quality of care through evidence‐based guidelines.
• d. Provide Transitional Care Management (TCM) following an inpatient stay for all identified patients.
• e. Collaborates with patient, physician, and other care team members in assessing the patients progress toward individual health care goals.
• f. Provides follow‐up information for the patients indicated to ensure compliance with recommendations, medication, lab/x‐ray, specialist visits, PCP visits, dieticians, CDE, etc.

1. Supporting the PCMH initiative at the practice level through involvement with quality improvement initiatives, participating in PCMH/Population Health meetings, and educating on best practice models as needed.
2. Support the primary care practice with the use of technology, including Microsoft and EPIC Software. Functionality would include reporting Workbench, Patient Outreach (eGuthrie, Health Maintenance, Care Everywhere, EPIC Care Link) and Disease registry tools.
3. Is an active member of the Care Coordination team through participation on regular team meetings and regional Case Management meetings, as well as leading discussions and teachings to practice level staff on chronic disease management and high‐risk patient management.

Other Duties:

1. Travel for this position may be required.
2. The individual must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements as to his/her specific needs, and to provide the care needed as described in the appropriate policies and procedures.
3. It is understood that this description is not intended to be all inclusive, and that other duties may be assigned as necessary in the performance of this position.

The pay range for this position is $37.50 - $53.06 per hour.

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Joining the Guthrie team allows you to become a part of a tradition of excellence in health care. In all areas and at all levels of Guthrie, you’ll find staff members who have committed themselves to serving the community.

The Guthrie Clinic is an Equal Opportunity Employer.

The Guthrie Clinic is a non-profit, integrated, practicing physician-led organization in the Twin Tiers of New York and Pennsylvania. Our multi-specialty group practice of more than 500 physicians and 302 advanced practice providers offers 47 specialties through a regional office network providing primary and specialty care in 22 communities. Guthrie Medical Education Programs include General Surgery, Internal Medicine, Emergency Medicine, Family Medicine, Anesthesiology and Orthopedic Surgery Residency, as well as Cardiovascular, Gastroenterology and Pulmonary Critical Care Fellowship programs. Guthrie is also a clinical campus for the Geisinger Commonwealth School of Medicine.