Key Responsibilities
Resource Planning & Allocation
Assist in maintaining the resource allocation plan across projects and functions.
Coordinate with project managers and team leads to understand resource requirements.
Assign resources based on availability, skillset, and project priority.
Monitor resource bandwidth and resolve allocation conflicts in collaboration with stakeholders.
Capacity & Demand Management
Track current and future resource demand using internal systems/tools.
Support the development of weekly/monthly resource forecasts.
Highlight risks related to underutilization or over‑allocation.
Maintain accurate data on employee skills, roles, and availability.
Data Management & Reporting
Update resource rosters, skills matrices, and utilization reports.
Prepare dashboards and MIS reports for leadership review.
Analyze utilization trends and recommend improvements.
Ensure data accuracy in resource management tools (e.g., Service Now, Oracle)
Stakeholder Coordination
Act as the central point of contact for resource‑related queries.
Collaborate with HR and Talent Acquisition to communicate resource gaps, Closely working with Finance team, PMO and Vendor Management teams.
Participate in resource planning meetings and provide insights to the PMO and management.
Process Support
Support implementation of resource management processes and best practices.
Help improve tools, templates, and frameworks for workforce planning.
Maintain documentation related to allocation, onboarding, and offboarding.
Required Skills & Qualifications
Bachelor’s degree in Business Administration, Operations, Human Resources, IT, or related field.
2–5 years of experience in resource management, PMO, workforce planning, or scheduling roles.
Strong MS Excel skills; familiarity with MS Power BI, MS Project, or other RM tools is an advantage.
Excellent communication and stakeholder management skills.
Detail‑oriented with strong organizational and analytical abilities.
Preferred Skills
Experience in IT services, consulting, or project‑based environments.
Ability to manage multiple requests and prioritize efficiently.
Key Responsibilities
Resource Planning & Allocation
Assist in maintaining the resource allocation plan across projects and functions.
Coordinate with project managers and team leads to understand resource requirements.
Assign resources based on availability, skillset, and project priority.
Monitor resource bandwidth and resolve allocation conflicts in collaboration with stakeholders.
Capacity & Demand Management
Track current and future resource demand using internal systems/tools.
Support the development of weekly/monthly resource forecasts.
Highlight risks related to underutilization or over‑allocation.
Maintain accurate data on employee skills, roles, and availability.
Data Management & Reporting
Update resource rosters, skills matrices, and utilization reports.
Prepare dashboards and MIS reports for leadership review.
Analyze utilization trends and recommend improvements.
Ensure data accuracy in resource management tools (e.g., Service Now, Oracle)
Stakeholder Coordination
Act as the central point of contact for resource‑related queries.
Collaborate with HR and Talent Acquisition to communicate resource gaps, Closely working with Finance team, PMO and Vendor Management teams.
Participate in resource planning meetings and provide insights to the PMO and management.
Process Support
Support implementation of resource management processes and best practices.
Help improve tools, templates, and frameworks for workforce planning.
Maintain documentation related to allocation, onboarding, and offboarding.
Required Skills & Qualifications
Bachelor’s degree in Business Administration, Operations, Human Resources, IT, or related field.
2–5 years of experience in resource management, PMO, workforce planning, or scheduling roles.
Strong MS Excel skills; familiarity with MS Power BI, MS Project, or other RM tools is an advantage.
Excellent communication and stakeholder management skills.
Detail‑oriented with strong organizational and analytical abilities.
Preferred Skills
Experience in IT services, consulting, or project‑based environments.
Ability to manage multiple requests and prioritize efficiently.
Required Skills & Qualifications
Bachelor’s degree in Business Administration, Operations, Human Resources, IT, or related field.
2–5 years of experience in resource management, PMO, workforce planning, or scheduling roles.
Strong MS Excel skills; familiarity with MS Power BI, MS Project, or other RM tools is an advantage.
Excellent communication and stakeholder management skills.
Detail‑oriented with strong organizational and analytical abilities.
Choosing a digital partner is about more than capabilities — it’s about collaboration and character.
Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments.
At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations.
Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale.
Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact.
We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition.
At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward.
For more information, visit www.exlservice.com.
