Job Description

The Training and Development Team has a fantastic fixed-term opportunity until 30 June 2026 for the role of Rail Industry Worker Program Adviser to join the team.

Your Opportunity

In this role you will provide administrative support and partner with internal and external stakeholders to manage the contractor training panel and Rail Industry Worker (RIW) Program, leveraging your skills in administration, stakeholder management, and learning system support to make valuable contributions to a vital program at Queensland Rail.

What You’ll Be Doing

• Provide high-level administrative support for the RIW Program, RIW System, and external training panel.
• Set up access for RIW System administrators and RIW mobile application users and provide advice to ensure system consistency across all platforms.
• Build and manage relationships with external stakeholders and training providers, ensuring effective service delivery and a smooth operational flow.
• Conduct compliance checks with reporting obligations for Queensland Rail’s external contractor training panel contracts
• Monitor and support the contractor competency management system, tackling queries and providing guidance to stakeholders
• Get involved in specialist People, Wellbeing and Sustainability & Training and Development tasks/projects as required.

About You:

We’re looking for someone who thrives in a dynamic environment and is ready to make an impact. The successful candidate will demonstrate the following:

• Stakeholder Management: Strong relationship-building skills for effective communication with internal and external stakeholders.
• Problem-Solving: Ability to identify challenges, analyse causes, and implement solutions.
• Administration: Exceptional organisational skills and attention to detail in managing multiple priorities.
• Communication: Excellent written and verbal communication skills, with the ability to influence stakeholders.
• Strong attention to detail and the ability to work autonomously

Additional advantage if you have:

• Previous experience with Rail Industry Worker system or learning management systems is highly desirable.
• Experience with processing invoices and managing financial transactions using SAP.

For further information please read the Position Description *click here*

Why Take This Contract?

• Hybrid work flexibility
• Starting annual base salary $101,400 plus 12.75% super.
• Work in a supportive high-performing team that values collaboration and growth!

Your journey matters. Make it with us.

Please note this position will remain open over the Christmas period and will close on 8th January We appreciate your patience during this time. Successful candidates will be contacted the following week after the closing date.

Please apply to RIW Program Adviser (10654) via our website by clicking onto the "Apply" button by 11:59pm (GMT+10:00 Brisbane) Thursday 8th January 2026.

IMPORTANT INFORMATION FOR CURRENT QUEENSLAND RAIL EMPLOYEES:

You must apply for vacancies via the internal People Connect solution – Click here for more information

External applicants applying for roles within Queensland Rail will be subject to Alcohol and Other Drugs pre-employment testing. The recruitment and selection process for this position might require shortlisted applicants to undertake psychometric assessment, pre-employment health assessment and background checks that might also include criminal history and credit checks.

Supporting a Diverse Workforce

Queensland Rail is committed to a diverse workforce that is reflective of the customers and communities we serve.
We are inclusive, collaborative, respectful, and value our differences. We are 1TEAM, where everyone belongs.
If you do require an adjustment during the recruitment process, please contact Kayley Gayton via the phone number or email below.

To learn more about this Queensland Rail career opportunity please contact Kayley Gayton with your specific enquiry to kayley.gayton@qr.com.au. Please do not email your application. We can only accept applications received via our website.