Job Description

Why Chuze Us?

Our mission is to build healthier communities through human connection and kindness. We’re reinventing the fitness industry one deadlift at a time by focusing on hospitality and our people. We nurture a vibrant work environment, fostering an inclusive community for our members, our communities, and for each other.

You deserve an awesome job. You found it.

What Does it Mean to Be a Chuzer?

At Chuze, our behaviors aren’t just words on a wall—they are the heartbeat of everything we do.

• Collaboration - Our best work is done together. By leveraging our strengths, we can accomplish more and create something bigger than ourselves.
• Hospitality - We take ownership of making every person feel welcomed, valued, and celebrated.
• Authenticity - We show up as our true selves and never compromise on our integrity.
• Grit - We embrace challenges, stay committed, and persevere toward our mission.

Your New Role

Pay Range: $29.31 - $36.63 / hour; based on experience.

Hours: Regular business hours, Monday - Friday

Location: This is an onsite position in San Diego or Inland Empire; with travel to clubs across California, as needed.

Responsibilities:

The Risk & Safety Specialist supports Chuze-wide risk mitigation processes tied to compliance, internal policies, and loss prevention. You will support teams across assigned clubs to minimize financial, legal, and reputational risks, ensuring compliance with state and federal laws, reducing employee risk while at work, and maintaining trust with members.

• Support safety and security across the region by maintaining accurate documentation, reviewing incident report data, and evaluating escalated member issues
• Manage security footage within the region by maintaining a secure database for archived videos, assisting clubs with video access and storage
• Maintain working knowledge of regulatory policies and procedures that affect business operations, including OSHA, ADA, and Public Health
• Foster strong cross-functional collaboration with internal departments and stakeholders, bridging risk-related communication and processes from the Home Office to the field teams
• Collaborate with internal teams and external vendors to ensure compliance with fire and burglar regulatory requirements and own the maintenance of alarm passcodes for respective units
• Administer workers' compensation processes, general liability, and property claims by gathering data, conducting investigations, and owning end-to-end communication in the claims process
• Develop and maintain content for the Risk & Compliance communication calendar
• Liaise with law enforcement agencies to provide information to assist in investigations when necessary

Your Perks:

• Free MAX Chuze Fitness membership + 1 Free membership for a family member or friend
• Accrued vacation, sick time, and paid floating holidays
• 401k
• Medical, Dental, Vision, and other supplemental insurance (with large employer contribution)
  • Health Savings Account (HSA) with employer contributions
  • Flexible Spending Account (FSA)
• Discounts on all Chuze retail and Chuze Blends purchases
• Free CPR/First Aid certification
• Chuzer Referral Incentive Program
• Personal device stipend and company-provided technology

Your Skills:

Requirements:

• High school graduate or equivalent
• 2+ years of experience in safety, risk, compliance, loss prevention, or a related operational role
• Must have a valid driver’s license, reliable transportation with regular ability to visit Chuze business units across the organization, subject to ADA accommodations
• Experience operating security cameras and/or CCTV systems
• Strong computer skills with working knowledge of Microsoft 365
• Organized, accountable, able prioritize goals independently with attention to detail
• Effective problem-solving and critical thinking skills with the capacity to take initiative in investigating and resolving problems, using data to draw unbiased conclusions
• Excellent communication and interpersonal skills with the ability to present information and provide guidance and support to cross-functional managers
• Capacity to receive and deliver constructive feedback

Preferences:

• Previous experience in the fitness industry

Physical Abilities:

• Read, write, and speak clearly in English
• Walking or climbing stairs
• Bending, kneeling, and repetitive arm movement
• Sitting or standing for extended periods of time
• Phone and computer operations
• Ability to lift at least 50lbs