Job Description

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Position Summary:

This job is responsible for providing risk analysis with oversight to the Reporting and Governance Manager on risk management issues. Key responsibilities include identifying risks to which the LOB is exposed, implementing measures to prevent and mitigate losses, and monitoring risk outcomes. Job expectations include the ability to recognize all risk categories including credit, market, operational and compliance, as well as directing risk staff or participating in establish risk management procedures and standards as well as preparing reporting and governance routines for the aligned LOB. This role is responsible for supporting key governance, quality assurance, and operational processes within the Risk Rating Group (RRG). The position serves as a central point of coordination between RRG, business partners, including Enterprise Credit stakeholders, to ensure critical risk management processes are executed consistently, documented appropriately, and aligned with governance expectations.

The successful candidate will drive process transparency, maintain control environments, support continuous improvement efforts, and provide subject matter expertise across a variety of RRG governance activities. This role requires strong organizational skills, stakeholder management, process ownership, and the ability to effectively communicate with partners across multiple lines of business.

Responsibilities:

• Partners with Reporting and Governance Manager and Risk Executives across the enterprise to ensure appropriate analysis of key risks in accordance with the company's risk governance framework and regulatory requirements
• Assists in the preparation of committee materials and provide thoughtful, value add feedback to improve and ensure content is appropriate for an executive / board-level audience across a broad range of topics
• Coordinates with key stakeholders for logistics and committee meeting preparation
• Provides risk analysis and reporting to committees to ensure all are functioning in accordance with our guidelines
• Contributes to establishing risk management procedures and standards and ensures adherence to the policies and procedures established by the company
• Coordinates with key LOB stakeholders on preparation of governance documentation and reporting needs

Key Responsibilities:

Default Validation Governance

• Manage the Default Validation process end-to-end, ensuring default events are reviewed, decisioned, and documented in a timely manner.
• Monitor performance metrics, service level expectations, and process outcomes to ensure established targets are achieved.
• Coordinate with business partners and stakeholders to resolve questions, exceptions, and process-related inquiries.
• Identify opportunities to strengthen process efficiency, controls, and governance while maintaining compliance with enterprise standards.

Scorecard Quality Assurance Oversight

• Lead the Scorecard Quality Assurance process on behalf of the Risk Rating Group.
• Partner closely with Enterprise Credit Quality Review teams to address questions, clarify requirements, and coordinate review activities.
• Analyze QA findings and trends to identify enhancement opportunities and strengthen overall process effectiveness.
• Communicate results, observations, and lessons learned to Risk Rating Group leadership and stakeholders.
• Drive continuous improvement initiatives that improve the quality, consistency, and sustainability of scorecard governance processes.

Process Governance and Control Management

• Own the Single Process Inventory (SPI) and Process Owner Portal (POP) governance processes for the Risk Rating Group.
• Ensure processes, activities, controls, risks, and supporting documentation are accurately maintained and represented within governance tools.
• Serve as the primary point of contact for SPI and POP-related questions, reviews, and change requests.
• Coordinate updates and attestations to ensure compliance with enterprise governance requirements.

Documentation and Operational Excellence

• Maintain ownership of the team's process documentation inventory, ensuring materials remain current, complete, and readily accessible.
• Develop and enhance procedure guides, operating instructions, governance documentation, and training materials.
• Support the implementation of process improvements and best practices across the organization.
• Promote a culture of continuous improvement, strong governance, and effective risk management.

Required Skills:

• Strong organizational and process management skills.
• Excellent verbal and written communication skills.
• Ability to manage multiple priorities and stakeholder relationships simultaneously.
• Strong attention to detail and commitment to accuracy.
• Experience interpreting and documenting business processes and controls.
• Ability to identify process improvement opportunities and drive implementation.
• Proven problem-solving and analytical capabilities.
• Experience working in a governance, risk management, operational excellence, or control-focused environment.

Desired Skills:

• Experience supporting risk management, credit risk, or governance-related functions.
• Familiarity with enterprise process management frameworks, controls, and documentation standards.
• Experience working with cross-functional stakeholders and quality review teams.
• Knowledge of risk rating, credit governance, or Enterprise Credit processes.

Skills:

• Attention to Detail
• Data Quality Management
• Data and Trend Analysis
• Prioritization
• Reporting
• Analytical Thinking
• Continuous Improvement
• Problem Solving
• Risk Management
• Written Communications
• Business Process Analysis
• Controls Management
• Data Visualization
• Process Design
• Regulatory Relations

Shift:

1st shift (United States of America)

Hours Per Week:

40