Job Description

Join us at Nayax, a global fintech leader (NASDAQ; TASE: NYAX) revolutionizing the world of cashless payments, consumer engagement, and business management solutions. With more than 1,200 employees across 12 offices worldwide. At Nayax, you’ll be part of a diverse and innovative community where your work makes a real impact and helps shape the future of payments.

We are looking for a Risk & Outsourcing Officer to join our team for a maternity leave cover The risk manager will reports to the Board and administratively to the Company’s CEO

Your key responsibilities will include:

Risk Management

• Develop, implement, and maintain the Risk Management Framework – covering strategy, policy, methodology, the Risk Register, and related documentation.
• Facilitate quarterly risk workshops with risk owners to update risk assessments, probability/impact ratings, and improvement plans; prepare quarterly and annual risk reports for the Board.
• Monitor Key Risk Indicators (KRIs) and Early Warning Indicators (EWIs) together with risk owners; maintain the Incidents Register, coordinate root cause analysis and corrective action tracking.
• Maintain and annually review the Incident Management Policy, Business Continuity Policy, BCP, and Disaster Recovery procedures; participate in annual BCP testing.
• Monitor the internal risk control environment and recommend improvements where gaps are identified.
• Develop training materials and deliver employee training on risk management, KRIs/EWIs, incident management, and business continuity.

Outsourcing

• Develop and maintain the Outsourcing Framework – including Outsourcing Policy, Procedure, Third-Party Management Policy, and related registers.
• Conduct risk-based due diligence on prospective providers, covering financial stability, operational capability, information security, and regulatory compliance.
• Review and negotiate outsourcing agreements to ensure mandatory provisions are included (audit rights, data protection, BCP, sub-outsourcing controls).
• Run a continuous monitoring programme for all outsourced functions – covering SLA and quality compliance, performance evaluation, and BCP measures, with heightened scrutiny for critical and important services.
• Manage concentration risk; escalate material incidents or non-compliance to senior management and, where required, to the Bank of Lithuania.
• Ensure all outsourcing arrangements comply with EBA/GL/2019/02, DORA, GDPR, and PSD2/PSD3; prepare and submit regulatory notifications; liaise with supervisors and auditors as required.
• Maintain documented exit strategies and contingency plans for all critical and important outsourced functions.

Requirements

What Makes You a Great Fit

• University degree in Finance, Law, Economics, Business Administration, or a related field.
• 4+ years of experience in risk management or outsourcing governance in a financial institution or regulated environment.
• Knowledge of AML/KYC and EU financial services regulations (EBA guidelines, DORA, PSD2/PSD3, GDPR).
• Proactive, analytical, and organised - comfortable managing multiple workstreams under tight deadlines.
• Full professional proficiency in Lithuanian and English;
• Risk management certification or relevant qualification courses are an advantage

Compensation & Benefits

• Competitive monthly salary: €5,700 – €7,200 gross (based on experience and qualifications)
• Private health insurance included
• Employer contribution to third-pillar pension system.
• Additional benefits provided in line with company policy
• Supportive work environment with growth opportunities

Why Join Nayax

• Lead and enhance the company’s risk management framework.
• Work closely with the CEO and Board, influencing key decisions.
• Collaborate across teams on impactful, cross-company initiatives.
• Gain exposure to fintech operations and regulatory frameworks in a global setting.
• Take ownership of your work and make a real impact on our customers.
• Join a fast-growing global fintech company that values innovation, teamwork, and exceeding customer expectations.

Learn More about Nayax

Founded in 2005, Nayax is a global fintech leader providing end‑to‑end payment, consumer engagement, and business management solutions. We help businesses grow revenue, reduce operational complexity, and deliver seamless commerce experiences across unattended, self‑service, and retail environments.

With support for 80+ payment methods across 50+ currencies, a European payment institution license, and strategic partnerships with leading global financial institutions, Nayax enables secure, scalable, and future‑ready commerce worldwide.

Operating across 120+ countries with 1,200+ employees in 13 global offices, Nayax combines innovative technology with real‑world impact. At Nayax, we build long‑term value through smart automation, loyalty solutions, and an agile ecosystem designed to scale with our customers - and our people.