Job Description

Locations: Amsterdam, Netherlands

Categories: Risk & Control

Req ID: 30158

Please note: relocation support is not provided for this role.

About Us: At Booking.com, data drives our decisions. Technology is at our core. And innovation is everywhere. But our company is more than datasets, lines of code or A/B tests. We’re the thrill of the first night in a new place. The excitement of the next morning. The friends you encounter. The journeys you take. The sights you see. And the memories you make. Through our products, partners and people, we make it easier for everyone to experience the world.

Leadership/Team Quote:

The role of the Risk & Control function within Booking.com is to empower the business to make and implement informed, risk-based decisions. Beyond establishing the overarching risk management frameworks and tooling, we also directly support many of the company’s top priorities and risk domains, for example through practical advice on the application of risk frameworks, driving risk assessments, supporting control design, and challenging risk decisions.

Role Description:

The Risk Manager is a role within the Risk & Control function, responsible for overseeing and performing risk management activities that directly support tech/product teams within a Business Unit. The Risk Manager acts as an advisor to business unit stakeholders, and as a point of contact for the wider risk and compliance community across Booking.com.

Key Job Responsibilities and Duties:

• Enables Business Unit Leadership in the effective implementation and operation of risk management in the business unit
• Advises tech/operational teams in risk identification and assessment, risk response plans and design & implementation of controls
• Provides SME support for all risk management activities owned by the Tech & Operational Teams, incl. supporting key business priorities/Must Do’s, major IT changes and new products
• Continuously monitors risks and controls
• Contributes to BU-level reporting to BU LT and other stakeholders
• Reviews exceptions (incl. control issues, policy exceptions) to identify and report on critical or thematic issues
• Advises BU stakeholders on key risks, escalates issues/risks where needed
• Facilitates adoption of frameworks and policies issued by 2nd line, and embedding of risk, security and compliance culture
• Where applicable, contributes to BU-level governance mechanisms, e.g. a risk forum, or a compliance committee
• Where required, defines business-specific risk management frameworks and procedures
• Drives and supports initiatives to elevate the maturity of risk management and compliance, including through training and awareness campaigns
• Collaborates with 2nd line and audit
• Collaborates with other Risk/Compliance functions for all new work instructions, e.g. relating to new regulations
• Closely collaborates with other key risk functions, including Security, Privacy, Legal, Compliance
• Coordinates topics that span multiple teams within the BU
• Coordinates audit activities (Operational & SOx), including audit readiness and tracking/reporting on audit finding remediation
• Coaches more junior risk professionals
• Actively contributes to the maturity of risk management across Booking.com

Qualifications & Skills:

• 8+ years of experience in Risk Management
• Bachelor's degree or higher in a relevant field (Master’s Degree is preferable). Alternatively compensating years of experience
• Advanced risk management & compliance knowledge and experience including:
• IT Risk Management and IT Governance
• Operational Risk Management
• SOx, ICOFR, COSO
• Experience in other relevant compliance domains (e.g. GDPR, DMA, DSA, FCRM) is advantageous
• Experience with high priority technology domains incl. Cybersecurity (NIST, ISO 27001), Cloud, Data, AI is advantageous
• Qualifications related to any of the above are advantageous (incl. CRISC, CRM, CRMP, FRM, CISM, CCSP, CGEIT, CIPM, CPA, ACCA, CIA, CISA)
• Strong stakeholder management skills
• Strongly process-, problem solving- and action-oriented
• Fully comfortable working in English, both written and spoken
• Experience with large e-commerce or tech companies is advantageous
• Project and/or Line management experience is advantageous

Benefits & Perks - Global Impact, Personal Relevance:

Booking.com’s Total Rewards Philosophy is not only about compensation but also about benefits. We offer a competitive compensation and benefits package, as well unique-to-Booking.com benefits which include:

• Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave
• Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country)
• Industry leading product discounts - up to 1400 per year - for yourself, including automatic Genius Level 3 status and Booking.com wallet credit

Inclusion at Booking.com:

Take it from our Chief People Officer, Paulo Pisano: “At Booking.com, the diversity of our people doesn’t just create a unique workplace, it also creates a better and more inclusive travel experience for everyone. Inclusion is at the heart of everything we do. It’s a place where you can make your mark and have a real impact in travel and tech.”

Read all about Inclusion and the Employee Resource Groups (ERGs) at Booking.com here

Career Development Opportunities

• Learn more about Your Career Journey here.
• Become a Mentee and benefit from a mentoring relationship with a more experienced person to help you identify and achieve your professional and personal development goals.

Booking.com is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive.

Pre-Employment Screening

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.