Job Description

Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers.

Collinson is the operator of Priority Pass, the world’s original and leading airport experiences programme. Travellers can access a network of 1,500+ lounges and travel experiences, including dining, retail, sleep and spa, in over 650 airports in 148 countries, helping to elevate the journey into something special. We work with the world’s leading payment networks, over 1,400 banks, 90 airlines and 20 hotel groups worldwide.

We have been bringing innovation to the market since inception – from launching the first independent global VIP lounge access Programme, Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.

Purpose of the job

We have an exciting role with Risk and Compliance for a Risk Manager. This is a role within the Business Assurance team and has multiple stakeholders. You will be responsible for leading risk reviews within the business and supporting the maturity of risk management and operational resilience across the enterprise.

Key Responsibilities

• Maintain and enhance the enterprise risk management framework in line with best practice

• Support risk identification, assessment and evaluation across the business

• Facilitate risk reviews and maintain the Risk Register, and its data integrity, within the GRC system

• Embed risk management and control practices into day-to-day business activities

• Contribute to risk assessments and control testing to assess design and operating effectiveness

• Help the organisation strengthen operational resilience, learn from incidents and continuously improve processes and controls

• Support Business Impact Analyses where incidents impact critical business services

• Build and manage stakeholder relationships, providing constructive risk challenge where appropriate

• Monitor emerging risks and regulatory developments

• Contribute to clear high visibility risk reporting for senior management, Board and committees

• Coordinate risk governance activities, including reporting cycles and forums

• Develop risk training, communications and guidance to the business

• Support third-party risk management, including due diligence and sanctions screening

• Provide risk advisory support to projects, reviews and scenario analysis

Knowledge, skills, and experience required

• Minimum 3 years’ experience in Risk, Business Continuity, Audit or similar function

• In-depth experience supporting risk assessments, controls and/or risk registers

• Strong communication skills, with the ability to explain risk clearly to stakeholders

• Ability to positively engage across a range of internal senior stakeholders

• Strong organisation skills and ability to manage competing priorities

• Adaptable and pragmatic approach

• Experience preparing reporting for senior stakeholders

• Practical experience of Operational resilience, Business Analysis and / or process mapping is desirable

• Proficiency in MS Office; experience with GRC tools advantageous
  
  Key clients include Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC.
  
  Our mission is focused on doing good beyond profit, which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work.
  
  Never short of ambition, the success of our business is delivered through the diverse and talented team of over 2,200 global colleagues.

Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our on-going success.

We are focused on continually evolving our purpose driven, high performing culture, providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Take Action, Do the right thing, One team and Be insight led. These help guide everything we do internally in terms of how we think, act and interact, right through to how we deliver value to our customers and clients.

In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).

If you need any extra support throughout the interview process, then please email us at ukrecruitment@collinsongroup.com