Job Description

Lacias is an actively growing international company based in Panama. We provide comprehensive solutions for market research and business support. With a commitment to help businesses thrive in today s rapidly evolving market, Lacias offers a broad spectrum of services tailored to meet any specific business needs. Due to the growing demand within our operational activity, we are currently looking for an experienced , on a full-time basis, our Panama Team.

‍Role in a nutshell:

• ‍Due to the growing demand within our operational activity, we are currently looking for a Junior Risk Manager to join, on a full-time basis, our Panama Team.

Responsibilities:

• Liaise with clients on account-related issues, resolving problems and ensuring high levels of customer care;
• Suggest improvements to procedures and systems in the interests of fraud prevention and customer care;
• Investigate financial irregularities on accounts;
• ‍Work with colleagues in other departments to resolve account-related issues and prevent fraud;
• ‍Help maintain quality control and customer care through analysis

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Qualifications:

• Strong logical reasoning skills with an analytical approach;
• Decision-making and problem-solving skills;
• Good communication skills and ability to effectively deliver feedback;
• Self-motivation;
• Ability to perform well under tight deadlines within a dynamic environment;
• Proven aptitude for working in a team, as well as guiding and influencing others;

Why Lacias?

• Learning and development opportunities and interesting, challenging tasks
• Competitive compensation package with a rewarding bonus program
• Opportunity to develop language skills
• Experience working in a vibrant, international organization
• Special gifts to celebrate your birthday
• Opportunities for career development and professional advancement
• Spacious, sunlit office space with a PlayZone
• Gifts to celebrate weddings and the arrival of newborns
• Complimentary office perks including, fruits, and snacks

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