Job Description

Job Location: Crossroads Metro Office - Crown Point, IN 46307
Position Type: Part TimePay starts at $18.00 per hour and up based on experience. This position is part-time, 10-15 hours per week.
Join our team and help build a culture where safety isn’t a checkbox—it’s how we operate every day.
About the Role
This is a critical role focused on protecting the organization, its people, and its operations. As a Risk Management Specialist with the YMCA, you will lead investigations into incidents, identify potential risks, and help implement strategies that promote safety, compliance, and accountability across the association. This role requires strong judgment, attention to detail, and the ability to handle sensitive information with a high level of professionalism and confidentiality. You will also play a key role in training staff, supporting risk awareness, and helping maintain a safe environment for members, participants, and employees.
What You’ll Do
- Conduct investigations related to incidents, complaints, compliance concerns, and workplace issues
- Gather and analyze evidence including documentation, reports, and video footage
- Interview witnesses, staff, and stakeholders to determine facts and findings
- Collaborate with internal teams, external partners, and law enforcement when needed
- Document findings and prepare detailed, accurate reports
- Recommend corrective actions and risk mitigation strategies
- Complete OSHA reporting and maintain compliance with record retention requirements
- Monitor trends, risks, and regulatory changes to improve processes
- Evaluate effectiveness of risk management practices and adjust as needed
- Support audits and compliance reviews
- Train and guide staff on risk awareness, prevention, and reporting procedures
- Maintain strict confidentiality and ethical standards
What We’re Looking For
- Strong investigative and analytical skills
- Ability to handle sensitive situations with discretion and professionalism
- Detail-oriented with strong documentation and reporting accuracy
- Excellent written and verbal communication skills
- Ability to interpret policies, regulations, and complex information
- Strong interpersonal skills and ability to build trust across teams
- Sound judgment and ethical decision-making
This Role Might Not Be a Fit If…
- You’re uncomfortable handling sensitive or confidential situations
- You prefer routine work with limited variability
- You avoid difficult conversations or fact-finding discussions
- You’re not detail-oriented or struggle with documentation
- You prefer minimal collaboration or interaction with others
Why You’ll Love It Here
- Meaningful work that protects people, programs, and the organization
- Opportunity to influence safety, compliance, and organizational standards
- Mission-driven environment at the YMCA
- Variety in daily work and exposure to different areas of the organization
- Ability to build expertise in risk management and investigations
What You Bring
- Associate degree in criminal justice, risk management, business administration, or related field preferred
- Experience conducting investigations in a corporate, nonprofit, or regulatory setting preferred
- Strong analytical and problem-solving skills
- Excellent communication and documentation skills
- Ability to maintain confidentiality and exercise discretion
- Knowledge of risk management practices, laws, and regulations
- Proficiency with computer systems and documentation tools
- Ability to work effectively with diverse populations
What the Job Is Really Like
- You’ll spend time reviewing reports, analyzing data, and documenting findings
- You’ll have conversations that require tact, neutrality, and professionalism
- No two investigations are the same—variety is constant
- You’ll balance independent work with cross-functional collaboration
- Accuracy and attention to detail are critical to success
- You’ll play a key role in maintaining a safe, compliant, and ethical environment
Our Mission
- To put Christian principles into practice through programs that build healthy spirit, mind, and body for all