We are seeking an experienced Technical Writer to support the Operational Risk Policy function through the remediation, uplift, and development of enterprise-level policy documentation. This role will play a critical part in aligning existing operational risk policies with current client's standards, regulatory expectations, and internal frameworks.
The successful candidate will bring deep financial services experience, strong policy-writing expertise, and a solid understanding of Operational Risk Management This role requires the ability to interpret complex risk concepts and translate them into clear, consistent, and compliant policy documentation for enterprise stakeholders.
Location: Toronto, ON (Hybrid – 2 days in office, flexible)
Contract Length: 4 Months
Hours: 9:00 AM – 5:00 PM EST
Pay Rate: $57-65 / hourly (T4/Incorporated)
RESPONSIBILITIES
Support the remediation of Operational Risk Policy documentation across the enterprise.
Review, assess, and map existing policy documents to current client policies, standards, and frameworks
Write operational risk policy documentation from scratch where required.
Uplift existing framework and policy documents to meet updated regulatory, governance, and enterprise expectations.
Ensure documentation is clear, consistent, and aligned with Operational Risk Management principles.
Partner with risk teams, stakeholders, and subject matter experts to validate accuracy and intent of documentation.
Identify gaps, inconsistencies, and improvement opportunities within existing policy materials.
Maintain high standards of documentation quality, structure, and traceability within a regulated environment.
QUALIFICATIONS
8+ years of experience within financial services or banking environments.
8+ years of experience writing policy documentation and end-user documentation in regulated organizations.
Strong understanding of Operational Risk Management concepts, frameworks, and governance.
Proven ability to review, revise, and remediate complex policy documents with precision and clarity.
Exceptional written communication skills and attention to detail.
Experience supporting policy remediation and policy uplift initiatives
Background working with Top 5 financial institutions
Familiarity with enterprise risk, compliance, or control frameworks.
Post-secondary degree required (Business, Risk, Finance, Communications, or related discipline preferred).
Resumes must clearly demonstrate prior financial services experience, including policy or risk documentation exposure.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other non-merit factor. We are committed to creating a diverse and inclusive environment for all employees.
Releady (REL-uh-dee) is a diverse and women-owned firm that provides technology, engineering, data, digital, marketing, and creative talent solutions. We're passionate about making genuine connections, finding innovative strategies, and adding a personal touch. We develop customized solutions that meet clients’ specific requirements and exceed expectations.
At Releady, our diverse community, clients, and consultants aren’t just important—they’re at the core of who we are. Our drive is fueled by a culture that embraces diversity, is rooted in purpose, aims for inclusive growth, and is unwaveringly committed to impactful results.
We're excited about the possibility of partnering with you. Whether seeking innovative solutions for your business or exploring the next big step in your career, Releady is here to guide you.
Interested in joining our team? Our workplace policy embodies trust & innovation. We fully embrace remote work, viewing it as more than just a convenience-it's an affirmation of autonomy & flexibility. Our approach is built to reimagine work, enabling a culture that values individual well-being while driving collective goals!
