Job Description

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The Risk Management Information System (RMIS) Administrator – Aviation is responsible for the administration, maintenance, and optimization of the airport’s risk management systems and related processes. This role ensures the accuracy, integrity, and effective use of data to support risk mitigation, claims management, incident tracking, and operational decision-making across Aviation.

The RMIS Administrator - Aviation participates in Compliance and risk management and oversees federal regulations or industry-recommended best practices. The administrator works closely with the city, Aviation stakeholders, and system vendors to ensure seamless integration, reporting, and continuous improvement of risk-related systems and workflows.

Essential Functions

1 Administer and maintain the Aviation RMIS platform, including system configuration, user access, and module functionality.

2 Monitor, validate, and audit data to ensure accuracy, completeness, and compliance.

3 Leads projects from inception to completion, communicating applicable updates and changes to necessary parties.

4 Ensure timely and accurate reporting in alignment with City and Aviation requirements.

5 Generate reports, dashboards, and analytics to support operational and executive decision-making.

6 Measures the results of projects and initiatives to evaluate the effectiveness of the programs and understand the impact on the business.

7 Maintains short- and long-term project roadmap and prioritizes projects according to company priorities.

8 Provides data and analytics to support internal changes and decisions.

9 Investigates and resolves internal issues and changes related to current industry standards.

10 Extracts, analyzes, and assesses department business needs and workflows; makes consultative recommendations.

11 Implement processes to achieve efficiency goals.

12 Collaborate with internal teams (Operations, Safety, IT, Finance, etc.) to support risk-related initiatives.

13 Performs other related duties as assigned.

Knowledge, Skills, and Abilities

• Proficiency in reporting tools and Microsoft Office Suite (Excel, Power BI a plus)

• Strong written and verbal communication skills and a strong aptitude for self-direction

• High level of ability relating to gathering and reviewing business requirements to assist in process improvement.

• Project management background with proven success in delivering on time and successful implementations.

• Multitasks, prioritizes, and meets deadlines.

• Strong organizational and follow-up skills, as well as attention to detail.

• Empathetic and caring, with a user-focused mentality and a drive to deliver world-class customer service.

• Ability to work within a team and as an individual contributor in a fast-paced, changing environment.

• Ability to deal well with ambiguity, shifting priorities, and business needs.

• Ability to take a consultative approach to developing and driving projects.

MINIMUM QUALIFICATIONS:

EDUCATION:

Bachelor's degree in Information Systems, Cybersecurity, Risk Management, or related field.

EXPERIENCE:

Three (3) years of progressive experience in one or more of the following areas:

• Risk Management
• Project Management
• Audit and/or Compliance Support
• Information Technology or Information Systems
• Administrative or Operational Support Functions

EQUAVALENCIES:

• High school diploma or GED plus seven (7) years of required experience will meet the education and experience requirements.
• Associate's degree in a specified field plus five (5) years of required experience will meet the education and experience requirements.
• Bachelor's Degree in any field plus five (5) years of required experience will meet the education and experience requirements.
• Master's degree (or higher) in any field plus one (1) year of required experience will meet the education and experience requirements.

LICENSE AND CERTIFICATION:

• Valid driver's license with good driving record

OTHER REQUIREMENTS:

• CAPM Certification (or ability to obtain within 6–12 months of hire)
• Must be able to pass both City of Dallas & TSA Background Check
• CJIS Certificate-(Must be obtained during 6-month probationary period)
• No felony or class A misdemeanor convictions
• No class B misdemeanor convictions in the last ten (10) years
• No family violence convictions
• Cannot currently be on deferred adjudication for any felony, class A misdemeanor or class B misdemeanor charge
• Availability to work varying shifts (days, evenings, nights), including weekends and holidays
• Proficiency in Microsoft Office applications (Word, Excel, Outlook, Teams) and familiarity with Windows 10/11 operating systems is required

PREFERENCE:

• Experience in an airport or similarly regulated environment, as well as familiarity with ISO standards, documentation, and audit processes, is strongly preferred.
• Experience in an airport environment supporting audits, compliance, and IT systems
• Experience working in a regulated or public sector environment
• Familiarity with risk, compliance, or audit frameworks
• Experience with service desk or ticketing systems and data tracking/reporting tools is preferred
• Experience supporting financial or enterprise systems, as well as familiarity with compliance processes, audit tracking, or regulated environments (e.g., TSA/FAA), is also preferred

Salary Range

$62,379.20 - $76,585.60

The salary listed on this job posting is the starting salary range; amount offered will depend upon qualifications.

City of Dallas is an Equal Opportunity Employer.