Job Description

ESSENTIAL DUTIES

The position includes, but is not limited to, the following essential job duties, responsibilities and requirements:

• Receive, review, issue, track, and maintain Certificates of Insurance and related evidence-of-coverage requests.
• Coordinate certificate requirements, additional insured requests, endorsements, and supporting documentation with brokers, insurers, contract owners, and external parties.
• Maintain organized records of policies, endorsements, binders, invoices, schedules, certificates, and other insurance documents.
• Support insurance renewals by gathering exposure data, applications, statements of values, vehicle schedules, loss information, and other underwriting materials.
• Assist with insurance invoices, premium allocations, payment coordination, and reconciliation of policy-related records.
• Respond to routine insurance questions and route coverage, claims, contractual, or technical matters to the appropriate team member.
• Support Claims, Risk, Legal, Finance, Real Estate, Operations, Fleet, Facilities, and other teams with documentation, reporting, data requests, and administrative needs.
• Maintain accurate information in insurance, contract, document-management, and risk systems and help improve workflows and data quality.
• Prepare routine reports, presentations, and status updates for insurance and risk initiatives.

JOB REQUIREMENTS:

• Associate degree or equivalent combination of education and experience; bachelor's degree preferred.
• 2+ years of experience in insurance, risk management, brokerage, legal administration, finance, contract administration, or a related field.
• Strong organization, customer service, written communication, and attention to detail.
• Proficiency with Microsoft 365 applications, including Outlook, Excel, Word, PowerPoint, Teams, and SharePoint.
• Ability to manage multiple priorities and confidential information in a fast-paced environment.

Preferred Qualifications

• Experience handling Certificates of Insurance, endorsements, insurance policies, or renewal documentation.
• Experience in retail, convenience stores, transportation, real estate, or another multi-location organization.
• Experience with Riskonnect, ServiceNow, or a similar risk or document-management system.
• ARM, CISR, AINS, or a comparable insurance designation

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Complete physical activity inventory of the position includes:

• Work requires frequent sitting, standing, walking and use of keyboard/computer.
• Work requires occasional bending, reaching and lifting/moving up to 35 pounds.
• Work is subject to tight deadlines and interruptions can be stressful.
• Travel to store locations as necessary.
• Sit for long periods of time.
• Operate computer keyboard and mouse for data entry.
• View computer monitor
• Hear and speak via telephone.
• Reach forward and/or overhead.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Working conditions inventory of the position includes:

• The noise level in the work environment is usually moderate at a normal range.
• The lighting will include natural light from the outside as well as fluorescent lighting throughout the work areas.
• Work with minimum direction and periodic supervision.

JOB DESCRIPTION ACKNOWLEDGMENT

This Job Description indicates the general nature and level of work to be performed in this position and it is not intended to contain or be interpreted as a comprehensive inventory of all the duties, responsibilities, functions and qualifications required of the position. The incumbent may be asked to perform other duties and will be evaluated, in part, on performance of the tasks listed in this job description. As with all positions, the responsibilities and duties of this position may change. The Company reserves the right to revise this Job Description at any time with or without notice. This Job Description does not constitute a contract for employment and either the incumbent or the Company may terminate employment at any time, for any reason, with or without notice.

Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.

Circle K is an Equal Opportunity Employer.

The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.

Click below to review information about our company's use of the federal E-Verify program to check work eligibility:

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