Job Description

We are hiring for this position out of our Toronto office. Successful candidates who apply outside of these areas will be expected to relocate and reside in a location that is within a commutable distance.

As a Credit Risk Coordinator, you will support both the AVP, Special Loans and the AVP, Risk & Regulatory Relations. You will provide administrative, analytical, and coordination support across two critical functions:

• Special Loans operations, including watchlist management, default proceedings support, payment processing, documentation, loan administration, and reporting.
• Risk & Regulatory Relations, including maintaining regulatory issue logs, tracking remediation actions, organizing regulatory communications, and supporting audit‑related documentation and oversight.

About the day-to-day

• Compile relevant file data in preparation of watchlist loan management and default proceedings.
• Communicate with account managers, borrowers, lawyers, trustees, and others involved in the management of watchlist loans.
• Prepare detailed mortgage statements to be included with instruction letter to solicitors with respect to issuance of formal demand for payment and/or legal proceedings.
• Manage administration of Special loans in Portfolio Plus including Collection status, PAC settings, CIFs, comments, risk rating & checklists.
• Requisition payment of expenses. e.g., legal expenses, appraisal expenses, insurance costs, receivership advances, property management expenses etc.
• Submit transaction postings for Special Loans (ex. Fees).
• Submit mortgage postings to apply funds to loans.
• Prepare legal documents, bankruptcy documents, consumer proposals, and custodial forms for management signoff.
• Assist in preparing mortgage deficiency claims, and supplemental claims, for submission to CMHC.
• Manage force-placed insurance process as enforced properties are added to or deleted from PTC master corporate insurance (impairment) policy.
• Prepare various reports on a weekly, monthly, quarterly and annual basis.
• Maintain a centralized log of regulatory issues, findings, and commitments, ensuring clear documentation of remediation activities, timelines, and ownership.
• Track remediation progress and proactively escalate delays, risks to timely resolution, or emerging gaps to the AVP, Risk & Regulatory Relations.
• Maintain well‑organized, auditable records of regulatory communications, supervisory letters, correspondence, audit findings, and follow‑up actions to support transparency and ongoing compliance.
• Support Risk & Regulatory Relations with data gathering, report compilation, and administration of risk governance processes.
• Prepare meeting agendas and take minutes.

About us

Peoples Group is a trusted financial services company for the innovators at the forefront of Canada’s economic future. With offices in Vancouver, Calgary, Toronto, and Montreal, we are driving change by working alongside challenger banks, fintechs, brokers, and merchants to foster a dynamic and competitive financial ecosystem.

Our culture is built on four core behaviours: Grit to Grow, Connect to Collaborate, Putting Clients First, and Owning the Outcome We believe people do not simply choose a company to work for—they choose a company that makes a positive impact in the lives of Canadians. Above all, we value people, build meaningful relationships, focus on individual strengths, and approach our work with passion.

About the work environment

Peoples Group offers a flexible and hybrid work environment. In this role you will work a combination of in-office and remotely from home. Typically, you'll be working regular business hours, Monday to Friday between 8:00am and 4:30pm with flexibility around start/end times.

We offer:

• A hybrid work environment, enabling you to balance your personal and professional life seamlessly.
• Competitive salaries, profit sharing, RRSP matching and benefits from day one.
• Generous paid time off to help achieve a healthy work-life balance.
• A strengths-based approach, ensuring we work together more effectively.
• A commitment to your well-being in five key areas: Financial, Physical, Social, Career, and Community.

Peoples Group is pleased to offer employees a competitive annual salary plus a discretionary profit share opportunity. Salary for this position will vary between $55,000 and $70,000 per year depending on the knowledge, skills, abilities and experience that the chosen candidate possesses.

NOTE: This job posting is for an existing vacancy. Peoples Group is an Equal Employment Opportunity employer. Please accept our utmost appreciation for your interest; however, only those applicants under consideration will be contacted.

We value and celebrate individuality while fostering an inclusive workplace for everyone. If there's any way we can support or accommodate you during the selection process, please don't hesitate to let us know.