Job Description
Risk & Compliance SpecialistThe Risk & Compliance Specialist supports the compliance program by ensuring adherence to applicable regulations, providing risk-based guidance to operations, and collaborating with cross-functional partners—including Legal, Operations, Business Risk, and senior leadership—to drive process improvements and strengthen overall compliance effectiveness.
Key Responsibilities- Interpret regulatory requirements and provide practical, risk-based guidance
- Conduct compliance testing, monitoring, and risk assessments
- Support governance activities, including issue and complaint management, and third-party oversight
- Investigate and remediate compliance issues through root cause analysis
- Assist with audits, examinations, and regulatory inquiries
- Enhance policies, procedures, and internal controls
- Monitor regulatory developments and support implementation
- Provide guidance and mentorship to junior team members
Preferred Qualifications- 4–6+ years of experience in compliance, risk management, or audit
- Experience with compliance testing, monitoring, or regulatory change management
- Knowledge of consumer protection laws and regulatory frameworks
- Strong analytical, problem-solving, and communication skills
- Ability to manage multiple priorities in a fast-paced environment
- Bachelor’s degree required; CRCM or similar certification preferred
- effective judgment; relies on experience to accomplish goals and objectives
About FirstCash Holdings, Inc.FirstCash Holdings, Inc. is the
leading international operator of pawn stores and a premier provider of
technology-driven point-of-sale payment solutions, both dedicated to serving cash- and credit-constrained consumers. With
over 3,000 pawn stores across
29 U.S. states, the District of Columbia, and Latin America—including Mexico, Guatemala, Colombia, and El Salvador—FirstCash offers a diverse selection of
pre-owned jewelry, electronics, tools, appliances, sporting goods, musical instruments, and more In addition, our stores provide
small, non-recourse pawn loans secured by pledged personal property, offering accessible financial solutions to the communities we serve. Through our wholly owned subsidiary,
American First Finance (AFF), FirstCash also delivers
lease-to-own and retail finance payment solutions for consumer goods and services. With a
nationwide network of over 13,000 retail merchant partners, we help customers access flexible financing options tailored to their needs. With a workforce of approximately
20,000 employees across the U.S. and Latin America, FirstCash is committed to excellence, innovation, and financial inclusion. As a recognized industry leader, the company is a proud component of both the
S&P MidCap 400 Index® and the Russell 2000 Index®, reflecting our strength and stability in the market. Join FirstCash and be part of a company that values integrity, customer service, and growth.
--------------------------------------- Note: The information contained in this description is not intended to be an all-inclusive list of the duties and responsibilities of this job or the skills and abilities required to do the job. Management has the discretion to assign/reassign duties and responsibilities to this job at any time. Duties and responsibilities may be subject to change at any time due to reasonable accommodation or other reasons.
Submission of your application confirms your “opt-in” desire to receive additional phone, text and email communications from the FirstCash Talent Acquisition Team. These communications include information about the specific job you applied for and other potential opportunities available at FirstCash. Message and data rates may apply. You can unsubscribe to text messages by replying STOP to the message at any time. You can unsubscribe from email communications by clicking unsubscribe, within the email, at any time. Visit https://firstcash.com/privacy-policy for additional questions or information. FirstCash Holdings, Inc. is an Equal Opportunity Employer FirstCash Holdings, Inc. is committed to the full inclusion of all qualified individuals. In keeping with this commitment, FirstCash will ensure that individuals with disabilities are provided with reasonable accommodation. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process; to perform the essential functions of the job; and/or to receive all other benefits and privileges of employment, please contact Human Resources at
Recruiter_US@firstcash.com or (800)645-2611 Ext. 1
