Job Description

We’re Jetstar. You may know us for our famous low fares, but did you also know that we’ve flown more than 400 million customers since we launched in Australia in 2004? In fact, each week we operate around 3,000 flights to nearly 40 destinations across Australia, New Zealand, Asia and the Pacific. We also operate a fleet of more than 80 aircraft, including state-of-the-art Airbus A320/21 NEO aircraft and the Airbus A320 family and Boeing 787-8s. Every day we enable more people to takeoff to more places, more often.

Impressive numbers? What's even more impressive is the team of extraordinary people taking off together day in day out, flight after flight.

Our people are the real jet stars!

• Lead the delivery and continuous improvement of risk and change management practices across Jetstar
• Partner with operational leaders to strengthen safety capability, governance and organisational maturity
• Permanent opportunity based in Collins Street Head Office, supporting a dynamic, 24/7 airline operation

If you’ve ever thought about a career in aviation, now is the perfect time to take off with Jetstar. We’re looking for talented people who are passionate about making a meaningful impact, solving complex problems and helping us continue to shape the future of low fares travel.

As our Risk and Change Specialist, you will provide subject matter expertise across Jetstar’s risk and change management programs, supporting the consistent application of effective processes, systems and services throughout the organisation. Reporting to the Senior Manager, Safety Investigations, Risk and Change Management, you will work closely with business units, operational leaders and safety stakeholders to embed risk assessment and change management practices aligned with Jetstar’s safety strategy.

You will be responsible for the end-to-end implementation, integration and continuous improvement of our risk and change management programs. This includes facilitating risk assessment workshops, supporting safety improvement activities, guiding business units through change management applications and administering associated activities within Jetstar’s Safety Data Management System.

You will also prepare regular risk and change reporting for safety governance forums, contribute to the annual safety strategy and help ensure key and emerging risks are reflected in business planning. Through the development and delivery of training, coaching and guidance, you will build organisational capability and empower leaders and change champions to strengthen risk and change management across Jetstar.

Working collaboratively across Jetstar, the Qantas Group and the broader aviation industry, you will share insights and identify opportunities to enhance our systems, reporting and overall safety maturity. Due to the 24/7 nature of our operations, some after-hours work may be required.

To be successful in this role, you will bring:

• Demonstrated experience applying safety risk and change management processes and systems
• A proven track record of managing workplace health and safety compliance obligations, particularly in relation to risk and change management
• Sound knowledge of airline operations, ideally gained in a role with safety accountabilities
• Strong data interpretation and analytical capability, including experience using business intelligence reporting systems
• Experience facilitating risk assessments, workshops, training or safety improvement activities
• A qualification in safety and/or risk management will be highly regarded
• A creative approach to problem-solving, supported by excellent attention to detail
• Exceptional written, verbal and presentation skills, with the ability to communicate clearly with a variety of audiences
• Highly developed interpersonal skills and the ability to collaborate, network and negotiate with internal and external stakeholders
• Strong influencing and persuasion skills
• Sound working knowledge of computer systems
• Excellent organisational skills, with the ability to manage competing priorities and deliver under pressure and to deadlines

Your life at Jetstar is unlike any other

Live the travel dream: You and your nominated travel companions can takeoff more with our famous Qantas Group Staff Travel discount.

Make work feel like a holiday: Join a fun, driven team where work feels like a holiday. Our people take every opportunity to takeoff together and find ways to help their teammates soar.

There’s a place for everyone at Jetstar: For us, travel and meeting new people go hand in hand. We invite our people to get involved in various Employee Network Groups that play an important role in creating our inclusive and supportive culture that we are fiercely proud of. We believe that teams with a diversity of ideas and experiences are more creative, innovative and solve problems quickly. We welcome applications from anyone who wants to takeoff with us. If you have support or access requirements, just reach out and let us know what you need.

We’re Jetstar. Let’s takeoff together.

We can’t wait to hear from you.

Applications close: Sunday, 6th September 2026

Please note: Applications will only be considered for candidates who have the right to work in Australia / New Zealand without restriction or sponsorship