Job Description

Key responsibilities

• Maintain and update the risk register with accurate, timely data.
• Track mitigation actions and support risk reporting for internal and client stakeholders.
• Coordinate change request documentation and approvals.
• Monitor implementation progress and ensure traceability of change activities.
• Ensure adherence to governance standards and SOPs across project teams.
• Support audits and continuous improvement initiatives.

Main qualifications

• Strong organizational and multitasking abilities.
• Excellent attention to detail and accuracy in documentation.
• Solid understanding of risk and change control processes.
• An analytical mindset with the ability to interpret operational data.
• Familiarity with tools like Asana, Google Workspace, and Looker.

Preferred qualifications

• Bachelor’s degree in Business, Operations, or related field.
• Exposure to frameworks such as ISO 31000, Prosci, or ITIL.
• Experience supporting field or desk-based client operations.

We offer:

• Pleasant and inspiring working atmosphere.
• Opportunity to be part of a rapidly expanding global organization with irreproachable reputation.
• Professional development and clear career path.
• State-of-the-art office facilities in a convenient location in Krakow.
• Training & development opportunities.
• Extensive benefits package: Multisport Card, LuxMed medical healthcare (including dental care), life insurance, cafeteria benefits.