Time Type: Full timeWorker Type: Employee
Location:Parramattaor Newcastle
Type:Fixed term contractfromAugust2026until June 2027
Hybrid role, Happy to talk flexible working
The opportunity
We’relooking for a Risk and Audit Manager – Claims to join our team on a 10-month parental leave cover. This role sits within the first line of defence and plays a key part in ensuring strong risk management, compliance, and control assurance across our Claims portfolios.
About QBE
At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch.
We’rean international insurer with more than 13,000 people working across 26 countries – which meanswe’rebig enough for your ambitions, yet small enough for you to make a real impact.It’san exciting time.We’rebuilding momentum towards our vision to become the most consistent and innovative risk partner.
What if you could have a positive impact – at work and in the world? As part of the QBE team,you’llget to spend every day working with people who are passionate,talentedand kind.
Your new role
As a hands-on first-line risk and compliance lead,you’llwork closely with Claims leadership and key stakeholders to ensure contractual and regulatory obligations are effectively managed in practice. This role is embedded within the business, giving you the opportunity to influence outcomes, strengthen controls, and drive continuous improvement across Claims.
Key responsibilities include:
Act asfirst lineownerfor Claims risk and compliance management activities, including identification, assessment, monitoring, and treatment of operational and compliance risks.
Own theend-to-endmanagement of Claims issues as first line, including identification, documentation, assessment, and tracking of issuesimpactingcontractual, regulatory, or operational requirements.
Own andmaintainthe Claims Compliance Register, ensuring obligations are clearly defined, mapped, and up to date
Assistin thedesignassessmentandtestingofkey controls, ensuringstrong evidenceand audit readiness
Lead and coordinate internal and external audits, acting as the key point of contact
Deliver clear, evidence-based reporting to support governance, audit, and leadership decision-making
About you
We’relooking for someone who is confident operating in a first-line environment, with a strong understanding of risk and compliance within an operational setting.You’llbe comfortable working autonomously, partnering with the business, and driving outcomes in a practical and pragmatic way.
Key requirements:
Ability to work independently, with limited direction and guidance, and provideappropriate coachingto other internal audit team members.
Experience in first-line risk and compliance within financial services or insurance
Strong background in controls design, testing, and assurance
Proven experience managing audits and working with internal and external auditors
Ability to manage issues and remediation activities end-to-end
Strong stakeholder engagement skills, with the ability to influence and challenge
Solid analytical and problem-solving capability, with clear and concise communication skills
Benefits
We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:
‘Hybrid Working’ – a mix of working from home and in the office to enhance your work/life balance
Free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice
18 weeks’ gender-equal flexible leave for all new parents, including paid super
To learn more about the benefits of working with us, click here
Awards & Recognition
We value our employee’s experience with us and are proud to have been recognised for the following awards:
2025 Winner of Excellence in Diversity, Equity & Inclusion Award at the Insurance Business Australia Awards for our Respect@QBE program
2023 Most Inclusive Workplace at the Australian HR Institute (AHRI) Awards
Ranked in the top ten in the AAGE Top Graduate Employers 2025 for medium sized program as voted by graduates
To learn more about our achievements, click here.
How to Apply
If you’re looking for a career that combines your expertise and your empathy, click Apply today. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment.
Your career. At the heart of it.
QBE recognises the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at recruitment@qbe.com
Skills:
Commercial Acumen, Commercial Insurance, Communication, Compliance Programs, Critical Thinking, Customer Value Management, Decision Making, Evidence Collection, Financial Products, Intentional collaboration, Managing performance, Persuasion, Research Analysis, Risk Management, Stakeholder ManagementApplication Close Date: 09/06/2026 11:59 PM
How to Apply:
To submit your application, click "Apply" and follow the step by step process.
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
At QBE we’re driven by our purpose of enabling a more resilient future.
QBE is an international insurer and reinsurer headquartered in Sydney, Australia, with local presence in 26 countries.
We don't just see ourselves as an insurer, but a partner to our customers in helping to navigate uncertainty. We provide tailored solutions across commercial, personal, and specialty products, as well as risk management solutions to help individuals and businesses manage risks, build strength and embrace change.
Whether it’s through our people, our deep expertise or our commitment to building strong relationships, we get to the heart of it.
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