Job Description

Create your best future and join Westpac as a Risk Analyst – Foreign Tax

• 12 months max term
• Adelaide CBD based
• Complete an 8–12 week accreditation and training program with full-time office attendance, transitioning to a hybrid working model upon completion

What’s the role?

The Financial Crime Surveillance (FCS) team is part of Westpac’s Risk Division and is responsible for detecting, deterring and fighting financial crime. This role is part of the first line of defence for financial crime related risks such as Know Your Customer and Foreign Tax Operations.

As a Risk Analyst within the Foreign Tax team, you will investigate and assess customer cases relating to international tax obligations, reviewing customer information and supporting documentation to ensure accurate tax classification and reporting. You'll engage with customers and stakeholders through inbound and outbound interactions, analyse information from multiple sources, and make informed, risk-based decisions that support regulatory compliance. Managing your own caseload, you'll balance quality, productivity and risk requirements while collaborating across teams to resolve complex issues and deliver positive customer outcomes. Through your work, you'll play a key role in helping Westpac meet its domestic and international tax and regulatory obligations.

What do I need?

We are looking for someone with a curious nature, customer centric and enjoys solving problems.

You will also bring:

• Strong customer service experience including call handling preferred
• Experience within banking or financial services (desirable)
• Investigative mindset and strong analytical skills or show a willingness to learn
• Comfortable working independently and managing your own case load
• Strong verbal, written and interpersonal communication skills with attention to detail
• Computer literate and proficient with the ability to navigate multiple systems with ease

Our Promise to You

We’re obsessed with becoming our customers' #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:

• Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
• Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
• Tailored learning and development opportunities to help your grow your career within the bank.
• Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives.

Create your future today

To get started, simply click on the APPLY or APPLY NOW button

We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find more information and contact details on our FAQs and how to contact us page, under the ‘Diversity, sustainability and flexibility’ section.

We’re all about helping our people grow and succeed. Whether you’re a current employee, trainee, or intern, we’re committed to your career development Check out our FAQs and internal support resources here.