Job Description

What’s the role?

As part of the Financial Crime team, you will play a key role in managing customer risk, with a focus on high-risk and politically exposed customers (PEPs). You will take ownership of investigations, carrying out detailed due diligence and producing clear, practical risk assessments that support decision-making and meet regulatory expectations.

Key responsibilities

• Manage end-to-end case investigations, including ECDD and executive summaries

• Assess and document customer risk, ensuring outcomes align with AML/CTF requirements

• Produce clear, well-structured investigation findings, including rationale and recommendations

• Engage with Business Units, Relationship Managers and internal stakeholders to gather information and progress cases

• Identify opportunities to improve process efficiency, uplift controls and reduce financial crime risk

• Contribute to consistent, high-quality outputs across the team

What do I need?

You will be a detail-oriented and analytical thinker who can confidently manage complex, high-risk cases in a fast-paced environment.

• Sound AML/CTF knowledge, with experience in financial crime investigations or ECDD (desirable)

• Proven ability to assess risk and apply sound judgement in complex scenarios

• Strong written communication skills, with the ability to clearly articulate outcomes and recommendations

• Excellent stakeholder engagement skills across multiple business areas

• Ability to work autonomously while managing competing priorities

• High attention to detail and commitment to quality outcomes

• Adaptability and a continuous improvement mindset

Our Promise to You 

We’re obsessed with becoming our customers' #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that: 

• Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates! 

• Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.  

• Tailored learning and development opportunities to help your grow your career within the bank.  

• Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives. 

 
Create your future today 

To get started, simply click on the APPLY or APPLY NOW button 

We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community. 

If you need any adjustments during the recruitment process, you can find more information and contact details on our  FAQs and how to contact us page, under the ‘Diversity, sustainability and flexibility’ section.