Job Description

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

This job is responsible for performing analytical requests, reporting and analysis, and assisting with modeling activities to help manage risk and minimize credit and operating losses. Key responsibilities include overseeing portfolio trends, developing data sets or queries to extract data, and supporting the production of internal and external reporting needs. Job expectations include effectively driving information and insights which have significantly impact regulatory, financial accountability, and directly impact to business policies and goals.

Responsibilities:

• Develops and executes reporting to allow risk and business partners to effectively identify and manage risk in an effective manner
• Identifies trends and manages the data design, portfolio trends, loss trends, and portfolio dynamics to ensure alignment with business strategies
• Participates in various product strategic initiatives affecting multiple risk functions and lines of business to ensure company goals are met
• Facilitates the development of database production processes and performance reports for senior management, using data mining and other advanced analytical techniques to aggregate data
• Responds to complex ad-hoc requests for information from both internal and external parties
• Coordinates cross-functional efforts to remediate data quality issues
• Manages the outputs of controls and investigates alerts from the control checks

Job Profile Summary

This role is responsible for leading the analysis and evaluation of complex data flows and business processes supporting critical enterprise activities. As a senior individual contributor and subject matter expert, the position leverages data analytics, process management, risk assessment, and technology capabilities to identify process weaknesses, data quality concerns, and operational risks, and to recommend strategies that improve the completeness, accuracy, timeliness, and effectiveness of business outcomes. The role partners closely with stakeholders across business, risk, finance, operations, technology, and audit to strengthen process performance and drive sustainable improvements.

Responsibilities

• Own and drive complex analyses of business processes, data flows, and operational controls to identify data integrity concerns, process defects, risks, and improvement opportunities, recommending strategies that enhance the completeness, accuracy, validity, and timeliness of critical business processes.
• Partner with stakeholders across business, risk, finance, operations, technology, and audit functions to evaluate process performance, resolve complex issues, and drive sustainable improvements.
• Leverage data analytics, automation, AI-enabled tools, and quantitative methodologies to identify trends, risks, and opportunities that improve operational efficiency and process effectiveness.
• Develop and deliver insights, reporting, and visualizations that communicate process performance, business risks, and improvement opportunities to stakeholders and leadership.
• Serve as a subject matter expert, providing technical guidance and mentorship to teammates in support of governance, issue remediation, and continuous improvement initiatives.

Skills

• Learning Agility: Quickly assimilates new concepts, technologies, business processes, and regulatory requirements while adapting effectively to changing priorities and environments.
• Process Excellence: Applies a process-centric mindset to understand end-to-end workflows, identify inefficiencies, evaluate controls, and drive operational improvements.
• Data & Analytical Thinking: Leverages analytical, quantitative, and problem-solving techniques to evaluate data flows, identify trends and risks, and develop actionable insights that improve business outcomes.
• Risk & Controls Mindset: Applies risk-based thinking to identify, assess, and mitigate operational, process, and data-related risks while balancing business objectives.
• Technology & Innovation: Utilizes technology, automation, analytics, AI, and data-driven solutions to improve efficiency, strengthen business processes, and enhance performance.
• Stakeholder Management: Builds strong partnerships across functions and influences stakeholders through collaboration, credibility, and shared accountability.
• Communication & Executive Presence: Strong relationship management, communication, stakeholder engagement, and problem-solving skills with the ability to work effectively across multiple business functions.
• Business & Financial Acumen: Demonstrates understanding of financial services, banking, risk management, operations and governance.
• Regulated Environment Experience: Experience operating in environments where data quality, risk management, controls, compliance, and operational resiliency are critical to business performance.

Minimum Education Requirements

• Bachelor's degree or above in Finance, Accounting, Economics, Business Administration, Information Management, Data Analytics, Statistics, Engineering, or related field

Skills:

• Business Intelligence
• Data Visualization
• Issue Management
• Project Management
• Risk Management
• Business Acumen
• Continuous Improvement
• Risk Analytics
• Stakeholder Management
• Technical Documentation
• Adaptability
• Attention to Detail
• Data and Trend Analysis
• Performance Management
• Regulatory Relations

Shift:

1st shift (United States of America)

Hours Per Week:

40

Pay Transparency details

US - NJ - Jersey City - 525 Washington Blvd (NJ2525)

Pay and benefits information

Pay range

$114,500.00 - $174,800.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.