Job Description

Join us at Towne Insurance! Your Career. Your Future. Your Towne.

Towne Insurance is hiring a Risk Advisor - Personal Lines. This is a sales-oriented position that requires strong communication and interpersonal skills, attention to detail, and the ability to gain an understanding of the prospect’s needs. A Personal Lines agent is responsible for assisting clients in identifying their insurance needs, recommending appropriate coverage options, and explaining policy features, benefits, and cost.

About Us

Towne Insurance is a nationally recognized top insurance and risk management firm specializing in customized insurance solutions for all segments of business clients, families, and individuals. At Towne Insurance, we take pride in serving others, enriching lives, and providing our members exquisite service. Our employees are our most valuable asset, and we take time to invest in their health, happiness, and education. We hire motivated, self-directed professionals who desire to give back to their communities.

About the Role

• Develop lead sources with our Towne Bank personnel in the various departments of the bank, mortgage, real estate, insurance, and other financial service departments.
• Consistent updates and communication to your referral source on the status of the referral
• Promote the Towne Bank and Towne Insurance vision and guiding principles within the community.
• Tailor risk management strategies and client profiles to reflect each customer's individual needs.
• Perform fact-finding to confirm, update, and define coverage needs.
• Coordinate with carrier(s) of choice to sell our personal lines products.
• Capable of using various carrier rating systems and understanding underwriting guidelines.
• Review all bound+ policies and documentation for accuracy.
• Collaborate with our Townes Insurance Personal Lines support team in addition to working with and understanding key carrier service center offerings.
• Research and recommend prospects for new business opportunities.
• Achieve objectives established in annual producer sales plan.
• Attend Towne Insurance training and meetings as required.
• Promote the Towne Bank and Towne Insurance vision and guiding principles within the community.
• Perform other specific job duties and projects as assigned.
• Obeys all applicable federal laws, rules, and regulations relating to Anti-Money Laundering (AML) including the Bank Secrecy Act (BSA)

Skills and experience you’ll need:

• Current NC Property Casualty License or Carrier experience.
• 2 years of experience in insurance sales or customer service.
• Proficiency in using insurance agency management software and Microsoft Suite.
• Customer focused mindset.
• Adaptability to handle a variety of customer situations and industry changes.
• Organized with an ability to multitask.
• Self-motivated and detail oriented.
• Proactive in problem solving.
• Pride in getting work done accurately and timely.
• Ability to work in a team environment.

Bonus points if you have:

• Strong community relationships and areas of interest to complement insurance competency.
• Experience with EPIC system.

What we offer:

We believe a business culture that supports a healthy, safe work environment does so by offering robust benefits, programs, and resources to keep colleagues engaged and productive, including:

• Excellent growth and advancement opportunities
• Competitive pay based on experience
• Health, vision, dental, and Employee Assistance Program
• Paid time off to include holidays, PTO, sick leave, and bereavement
• Profit Sharing
• Continuing education opportunities
• 401K & Employer Matching
• Employee discounts
• Identity theft protection
• Tuition Reimbursement
• Paid Training Opportunities
• Paid Parental Leave
• Wellness Plan
• Volunteer Opportunities

Serving Others. Enriching Lives.

Our member-centric approach empowers our team members to build lasting relationships with the businesses, families, and communities we serve, leading to opportunities and bright futures for our dedicated insurance professionals.

We value and respect the impact our colleagues make every day both inside and outside our organization. We encourage professional and personal development and embrace a culture that celebrates and promotes the diverse talents, backgrounds, and perspectives of our colleagues and members.

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