Job Description

* Office Setting * Outpatient Clinic Scheduling * First Impressions *
* Organized * Detailed * Personable *

Is this YOU?

Are you an outgoing individual looking for a meaningful opportunity with a person-centered focus? Begin your journey with LifeScape and help fulfill our mission: “Empowering people to live their best lives!”

As a RISE Equipment Coordinator, you will promote and maintain a positive patient and family experience as the first impression of the organization. This position serves as the primary contact for all DME patients requesting services at our Outpatient center in Sioux Falls. This is your chance to make a positive impact and take the next step in your career.

In this role, you can expect to perform a variety of important tasks, including:

• Primary contact for all DME patients, families, and referral sources requesting services
• Maintains calendar availability of direct care staff
• Responds to customer inquiries and requests in a timely manner
• Schedules evaluations and equipment adjustments
• Enters, maintains, and updates patient demographics in the EMR as needed
• Clarifies pre-service information with patients, family members or referral sources
• Consults with providers, nurses, supervisors, and other appropriate resources to resolve complex patient needs or scheduling issues
• Keeps the team abreast of order processing status
• Tracks equipment to ensure receiving before scheduled delivery
• Assists with invoice processing and order check in items
• Assists with converting equipment quotes to orders with vendors
• Take responsibility to completely resolve issues
• Completes additional tasks as assigned

If these daily tasks sound like something you would enjoy, feel fulfilled by, and be good at, then please apply for this opportunity today!

We look forward to meeting you!

Requirements

Education and Experience

• High school diploma or GED equivalency is required. A two-year degree is preferred. Must be 18 years of age or older.
• Minimum of two years of relevant experience in a fast-paced office environment or healthcare office preferred.

• Prior experience working with individuals with disabilities or other chronic health conditions is also preferred.

• All positions require a clear background check and drug screen upon conditional offer.

Why Work for Us?

We Are Driven by OurMission

Empowering people to live their best life.

We Have a Vision for Our Future

LifeScape will be an innovative organization, providing exceptional services and creative solutions for people with varied needs and complex care across their life span. Through collaborative partnerships, LifeScape will become a destination for research, and the development, implementation, and training of technology-based solutions to improve the lives of people we support.

We Lead with SharedValues

Integrity - Compassion - Respect - Safety and Wellbeing - Fiscal Responsibility - Excellence - Accountability

Note: Job postings are not exhaustive lists of all skills, responsibilities, or efforts associated with a job. They reflect principal job elements essential for performing the job and evaluating performance. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

LifeScape is an Affirmative Action and Equal Opportunity Employer of females, minorities, individuals with disabilities, and protected veterans. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.

LifeScape is a qualifying employer under the Public Service Loan Forgiveness Program