Job Description

Under the direction of the Aquatic Leadership Staff at Ripper Park, or other assigned staff, the Concession Staff will operate concession equipment, prepare food, and sell concession products in compliance with all applicable codes and by YMCA of the USA guidelines. This person must help prepare food items, operate the cash register, and maintain an appropriate concessions environment as defined by the PA Safe Serve requirements. This person must demonstrate a commitment to the YMCA Core Values of Caring, Honesty, Respect, and Responsibility.

Deck Hand Attendants will assist in all operations of the pool that do not include lifeguarding. Swim Tests, Equipment Upkeep, Staff Assistance, and Customer Service.

DUTIES AND RESPONSIBILITIES:

• Must stay current in CPRPR/AED/O2 and First Aid, renewed annually.
• Bloodborne Pathogens, Sexual Harassment and Child Abuse Prevention training within 30 days of hire and renewed annually.
• Must possess a cooperative spirit committed to the Mission and Values of the YMCA.
• Ability to relate to aquatic staff, other YMCA staff and members and program participants.
• Will closely work with the Aquatic Director to achieve the program goals of the department.
• Assist Concession Lead, Aquatics Director, Aquatics Coordinators and Lifeguards wherever help is needed
• Ability to provide excellent customer service while working in a very fast-paced environment.
• Must be mentally alert to dangerous situations in order to assure the safety of all participants.
• Physically able to see, hear and project the voice across distances.
• Ability to fit patrons of the pool for Life Jackets
• Ability to help set up and take down chairs, umbrellas, and any other Aquatics equipment daily for the operation of Ripper Park.
• Help to maintain the quality of the entire pool facility
• Help work special events and rentals throughout the summer at Ripper Park
• Help track inventory of concession stand, along with Concessions Lead and Aquatic Leadership Staff
• Proper cash handling, greeting, serving guests at the registers, taking orders, accepting payments, and handling cash, debit, and credit cards.
• Assist with monitoring the deck during safety breaks, weather closure and any other pool related closure where supervision on the deck is needed.
• Assist with Check-In and Pool Counts for Pool Capacity Needs
• Assist with ensuring restrooms, locker rooms, and eating areas are serviced.
• Able to move to various locations, including in and around the swimming pool and sit in the concession stand.
• Ability to handle irate, complaining or demanding individuals without internalizing or personalizing comments made.
• Remain physically able to demonstrate skills.
• Must promote safety within the aquatics department assuring equipment and facility is maintained and staff is assigned.
• Attendance at staff meeting and Aquatic Team meetings is required.
• All reports will be kept current and turned into the Aquatic Director as scheduled.
• Will keep quality control and recommend purchases to Aquatic Director.
• Must work a variety of schedules including evenings and weekends.
• Develop meaningful and sustainable relationships with members, donors and volunteers.
• Develop meaningful and sustainable relationships with members, donors and volunteers.

EFFECT ON END RESULTS:

This position directly affects the overall Aquatic Department. When done properly, the Program will have a positive and safe atmosphere for each participant.

Requirements

EDUCATION & EXPERIENCE:

• Must be certified in PR/CPR, AED, O2, and First Aid. (Training provided by the y, if needed)
• Must be 16+ years of age or older to work as a Deck Hand.
• 16+ can work the concession stand as long as there is someone 18+ in the Concession Stand for money-taking purposes.
• Must have personal characteristics consistent with the Character Development Values.
• Must be able to communicate with a variety of ages.
• Ready to begin employment by May.