Job Description

Job Location Anakeesta - Gatlinburg, TN 37738 Salary Range $25.77

Anakeesta is seeking a Coaster Maintenance Supervisor responsible for the safe operation and upkeep of our mountain coaster systems, installed by Brandauer/Sunkid and Wiegand. This role ensures that all maintenance activities meet safety standards set by ANSI, OSHA, ASTM, and the U.S. Forest Service. The ideal candidate will be mechanically inclined, a team leader, and committed to maintaining a strong safety culture.

Your Responsibilities

• Lead and manage the day-to-day operations of the Coaster Maintenance Team

• Conduct preventative maintenance, inspections, and repairs on coaster systems

• Diagnose and resolve issues related to hydraulics, pneumatics, engines, and low-voltage electrical systems

• Ensure compliance with all regulatory agencies and manufacturer standards

• Maintain and review coaster maintenance files, safety logs, and operational reports

• Train staff on maintenance protocols, equipment usage, and department procedures

• Develop and execute seasonal maintenance schedules (summer and winter programs)

• Conduct daily safety checks, including weather assessments, and provide “all clear” status to operations leadership

• Operate and train on various tools and equipment (welders, hoists, presses, etc.)

• Complete digital work orders using HIPPO software

• Create team schedules and oversee performance

• Serve as the acting leader in the absence of the Coaster Maintenance Manager

• Collaborate with other departments to support operational needs

• Perform other duties as assigned

Qualifications

What You Need

• Experience with cable lifts, coasters, or similar ride systems preferred

• Strong mechanical background with engines, heavy equipment, and diagnostics required

• Electrical, welding, and fabrication experience strongly preferred

• Familiarity with maintenance documentation, inventory management, and Microsoft Office

• Ability to troubleshoot, plan, and execute complex repairs

• Comfortable working outdoors in all weather conditions and at heights

• Ability to lift 25–100 lbs and perform physical tasks (climbing, kneeling, crawling, etc.)

• Flexible schedule including nights, weekends, and holidays

• Valid driver’s license and ability to operate ATVs, UTVs, and park vehicles

Perks of Working with Us

• Work with a passionate, fun-loving team

• Free parking on-site

• Competitive pay

• Paid time off and holiday pay

• Medical, dental, and vision insurance

• Life insurance coverage

• 401(k) retirement savings plan

• Complimentary admission for you and your immediate family

• Employee discounts on meals and retail

• Attraction pass exchange program with area partners

About Us

Anakeesta is an award-winning mountaintop adventure park located in Gatlinburg, TN. We offer breathtaking views, family-friendly attractions, and a one-of-a-kind workplace nestled in the Smoky Mountains. Our mission is to provide unforgettable outdoor experiences in a safe and welcoming environment.

“Be a Breath of Fresh Air”