Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Essential Functions Statement(s)
Operates assigned ride(s) in a safe, efficient manner in accordance with company policies and procedures
Knows, follows, and enforces all check 5 standards
Enforces and adheres to all park, ride, and safety policies and procedures
Completes all applicable department paperwork accurately and thoroughly
Maintains excellent Guest Service and ensures guest relation problems are handled appropriately including directing, answering questions and interacting positively
Must be able and willing to ride attractions daily
Represents the company to guests and other team members in a positive and friendly manner
Satisfies Wild Adventure’s standards for performance and conduct. For example, reports to work regularly and on time
“Create Memories Worth Repeating” for our Guests by exceeding guest expectations
Perform other duties as assigned
POSITION QUALIFICATIONS
Competency Statement(s)
Enthusiastic - Ability to bring energy to the performance of a task.
Energetic - Ability to work at a sustained pace and produce quality work.
Friendly - Ability to exhibit a cheerful demeanor toward others.
Safety Awareness - Ability to identify and correct conditions that affect employee safety.
Customer Oriented - Ability to take care of the customers’ needs while following company procedures.
Accountability - Ability to accept responsibility and account for his/her actions.
Patience - Ability to act calmly under stress and strain, and of not being hasty or impetuous.
Conflict Resolution - Ability to deal with others in an antagonistic situation.
Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.
Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.
Responsible - Ability to be held accountable or answerable for one’s conduct.
Applied Learning - Ability to participate in needed learning activities in a way that makes the most of the learning experience.
SKILLS & ABILITIES
High School Graduate or GED preferred.
None
Certifications &
Licenses:
Position requires completion of ride certification.
Other Requirements:
Position requires Team Member to be at least 16 years of age. Position requires team member to read, write, and speak English.
PHYSICAL DEMANDS
N (Not Applicable)
Activity is not applicable to this position.
O (Occasionally)
Position requires this activity up to 33% of the time (0 - 2.5+ hrs/day)
F (Frequently)
Position requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)
C (Constantly)
Position requires this activity more than 66% of the time (5.5+ hrs/day)
Physical Demands
Lift/Carry
Stand
C
Walk
C
Sit
O
Manually Manipulate
F
Reach Outward
O
Reach Above Shoulder
O
Climb
O
Crawl
O
Squat or Kneel
O
Bend
F
10 lbs or less
F
11-20 lbs
O
21-50 lbs
O
51-100 lbs
O
Over 100 lbs
O
Push/Pull
12 lbs or less
O
13-25 lbs
O
26-40 lbs
O
41-100 lbs
O
Other Physical Requirements
Vision (Near, Distance, Color, Peripheral, Depth)
Sense of Sound - Ability to hear with both ears
Sense of Touch
Ability to wear Personal Protective Equipment (PPE) - Ability to wear gloves and safety glasses
Position requires outdoor work in all weather conditions and in presence of dust and odors. Team Members are susceptible to the exposure of various chemicals, bodily fluids and blood borne pathogens, prolonged exposure to sunlight.
Wild Adventures is a 170-acre theme park, water park, and animal park all in one place for less located in Valdosta, Georgia. The park features one of the largest ride collections in the South, more than 500 wild animals, Splash Island Water Park, the region’s largest water park, shows, festivals and all-star concerts. The park is owned and operated by Herschend Family Entertainment (HFE), a company specializing in family entertainment. For nearly half a century, HFE has owned, operated or partnered in 26 properties across nine states, including Branson, Missouri’s Silver Dollar City; operating partner with Dolly Parton in Tennessee’s Dollywood and Dollywood’s Splash Country; operating partner in Atlanta’s Stone Mountain Park and the recenlty acquired Harlem Globetrotters International, Inc. A complement to HFE’s family-friendly portfolio of businesses, this acquisition marks an expansion for the company into new media, audiences and markets.
Herschend Family Entertainment is dedicated to creating and sustaining welcoming destinations filled with adventure and memory-making fun. Governed by an outside board of directors, HFE has been family-owned and operated since our inception. And, it's always been our goal to have each and every guest leave with two things: a smile and a deeper connection with each other.
