Job Description

RH Area Specialist

Department: Market Operations & Supply

Employment Type: Full Time

Location: Peru

Description

We are looking for a RH Area Specialist in Peru. This position owns strategic, revenue, demand and expansion-driving initiatives with a high degree of autonomy: defining priorities, leading projects end to end, analyzing results, and being responsible for all projects that are key to business growth, while guiding peers and turning advanced analysis into decisions that shape the business across the country.

Key Responsibilities

• Support the planning, coordination, and execution of ride-hailing projects across cities in Peru, ensuring timely delivery and alignment with business objectives.
• Coordinate cross-functional initiatives involving Driver Operations, Safety, Marketing, Fintech, Marketplace Efficiency, and Support teams.
• Track project milestones, deliverables, timelines, and KPIs, proactively identifying potential risks and execution gaps.
• Monitor operational performance and customer satisfaction metrics, identifying improvement opportunities and supporting corrective actions.
• Facilitate regular cross-functional meetings, prepare progress updates, and follow up on action items to ensure accountability and execution.
• Analyze operational data to prepare reports, identify trends, and provide actionable insights to support business decisions.
• Assist in the implementation and scaling of operational initiatives, new products, and local partnerships.

Skills, Knowledge and Expertise

• 3+ years of experience in project coordination, operations, business analysis, or related roles. Experience in ride-hailing, delivery, mobility, or technology companies is a plus.
• Experience supporting cross-functional projects, tracking deliverables, and coordinating with multiple stakeholders.
• Familiarity with project management methodologies and tools (e.g., Jira, Trello, Asana) is desirable.
• Strong organizational and project management skills, with the ability to prioritize tasks, manage timelines, and follow up on multiple initiatives simultaneously.
• Analytical mindset with proficiency in Excel or Google Sheets. Basic SQL knowledge is a plus.
• Familiarity with AI tools (e.g., ChatGPT, Claude) to support reporting, research, workflow automation, and productivity.
• Good verbal and written communication skills in English and Spanish.
• Proactive, detail-oriented, and solution-focused, with strong stakeholder coordination and problem-solving abilities.
• Ability to work in a fast-paced environment and adapt to changing business priorities.
• Bachelor's degree in Business Administration, Economics, Industrial Engineering, Operations Management, or a related field.

Conditions & Benefits

• Help us challenge injustice by creating fair choices for millions of people across 1100+ cities in 48 countries.
• Develop your professional skills with access to mentoring, career consulting, and learning programs.
• Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
• Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
• Work alongside people who take initiative, speak openly, and challenge themselves to grow.
• Improve your language skills through co-financed courses and internal speaking clubs.

Please note: final benefits may vary by location — country.