RESPONSIBILITIES:

• Coordinate and schedule return pickups to ensure timely and efficient product recovery.
• Process, inspect, and evaluate returned products to determine disposition and identify quality trends.
• Repackage and prepare items for resale or redistribution, maintaining product integrity and standards.
• Manage and resolve freight and parcel claims, minimizing loss and improving recovery outcomes.
• Validate and confirm cycle counts to ensure inventory accuracy and accountability.
• Submit and track reconsignment requests, ensuring proper routing and handling of returned goods.
• Identify, locate, and verify returned items in response to Customer Care inquiries, ensuring prompt resolution.
• Oversee return workflows to uphold quality standards, supporting inspections and corrective actions.
• Contribute to continuous improvement initiatives and special projects that enhance returns processes and operational efficiency.

QUALIFICATIONS & REQUIREMENTS:

• Collaborate effectively in a team environment, communicating clearly to support seamless operations
• Apply strong problem-solving skills to quickly identify issues and implement effective solutions
• Safety-focused while maintaining a high level of attention to detail, ensuring accuracy and precision in all tasks
• Utilize computer systems and tools efficiently, with working knowledge of AS400, Blue Yonder, SAP, and Microsoft Office preferred
• Safely lift and handle materials up to 35 pounds regularly and up to 50 pounds occasionally, supporting daily operational needs
• Operate in a warehouse environment, including climbing ladders as required, while adhering to safety standards

Reznor offers a comprehensive compensation and benefits package. To learn more about Reznor HVAC, please visit our company website at http://www.reznorhvac.com/