
Rotorua offers an exceptional lifestyle, combining a welcoming community with a uniquely stunning natural environment of geothermal landscapes, lakes, and forests. It’s a place where a relaxed pace of life meets endless outdoor adventure.
Rotorua is enriched by a deep connection to Māori culture, where traditions, language, and community values are part of everyday life.
Review Coordinators have a unique role in supporting New Zealanders that touches the lives of most people at some point in their journey with the Ministry of Social Development. We do a lot of different things, and we're proud that we play a very important role in people’s lives every day.
This is an important role. Every action you take impacts lives. Simply put, people count on us. We help New Zealanders become safe, strong, and independent.
As a Review Coordinator in this busy and varied role, you will be responsible for managing the end-to-end administrative coordination of the review of decision process within your assigned portfolio. You will provide high-quality administrative support such as organising hearings, including booking schedules and managing details.
You will play an important key role within the Review of Decision team, helping the Ministry achieve its review targets and deliver strong outcomes.
This role is suited to an individual who is serious about committing to long term learning and building a career in a specialised public service environment.
To be successful in this role you will have:
Your welcoming approach, manaakitanga and excellent communication skills will help you support our team and ensure things are running smoothly. You love going the extra mile and anticipating needs before they arise.
A copy of the position description can be found here: Review Coordinator position description
The Ministry of Social Development (MSD) is a people-centred organisation. We’re in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.
We provide social policy advice to government, and assistance including income, employment and housing support to people of all ages, families, whānau and communities.
As a Te Tiriti o Waitangi partner, we are committed to supporting and enabling Māori, whānau, hapū, Iwi and communities to realise their own potential and aspirations.
Our people are as diverse as the communities we serve. We care about the wellbeing and success of our people and provide a supportive and inclusive working environment where people can thrive and be who they are.
Before you submit your application, please take a moment to review our guidance to understand how AI can best support your application. Candidate Guidance - Responsible AI use in recruitment
To apply, click the 'Apply Now' button to upload your CV, cover letter and complete the online application form.
Note: Your cover letter will be a key part of our assessment process. Please highlight how your skills and experience relate to the key responsibilities listed in the position description and job advertisement.
All applications must be made online. If this is not possible or if you have any queries, please contact us at jobs@msd.govt.nz
Internal MSD Employees - please apply through your myHR portal at work. This will ensure that your myHR employee profile is visible as internal candidate.
Due to the expected high volume of applications and recruitment timeframe, we’ll be shortlisting continuously as applications are received. To maximise your chances of being considered, we recommend applying early.
Joining MSD means being part of a whānau that celebrates the diversity each individual represents.
We show manaaki, we care about the wellbeing and success of people and want everyone to thrive and be who they are in a supportive and inclusive working environment. We work together to make a difference for communities while doing the right thing with integrity. You can find out more about our values here.
If you have any support or accessibility requirements, we encourage you to tell us when you apply so we can assist you through the recruitment process.

Auckland Council serves over 1.5 million Aucklanders providing services, policies and decision-making.
We’re here to serve Auckland and build a more prosperous region, one that gives a voice to our citizens, and makes it a great place to live, visit and invest.
Our talented people support Auckland’s elected representatives by providing specialist advice, implementing decisions and delivering services like rubbish and recycling, resource and building consents, bylaws, events and parks.
Our vision is to create a world-class city where talent wants to live. If you are interested in working for Auckland, visit our career website (careers.aucklandcouncil.govt.nz) or check our 'Jobs' and 'Life' tabs.
Auckland Transport, Tātaki Auckland Unlimited, Watercare are independent council-controlled organisations that look after specific council assets or activities on our behalf.