Job Description

Job Location: 96 North Canton OH CSC - North Canton, OH 44720
Position Type: Revenue Acctg
Travel Percentage: None
Job Shift: 8hr
Job Category: NADo you enjoy becoming a subject matter expert and being relied on for your knowledge? Are you able to move quickly between projects in a fast-paced environment? We're looking for someone with experience supporting large-scale invoicing and order processes who is confident using Excel to support revenue accuracy.  This is a full-time, hourly position.
Benefits of working at the KAG Corporate Office:
- Hours:  Monday - Friday; 7am - 3:30pm or 8am - 4:30pm
- Benefits package for fulltime employees including health, vision, and dental insurance
- 401(k) retirement plan with company match
- Cafeteria with hot meals, a coffee cafe, and a gym for employees.

Position Summary
The Revenue Specialist II performs advanced billing functions, including generating complex invoices, resolving discrepancies, and ensuring compliance with company policies and contractual terms. This mid-level role supports process improvements, assists with audits, and may mentor junior staff. The Revenue Specialist II works closely with cross-functional teams to ensure accurate, efficient, and timely billing operations.
Essential Functions
- Review billing documentation for accuracy; Generate and send invoices to customers; Handle more complex or high-volume billing processes
- Reconcile billing discrepancies and follow up with internal teams or clients
- Maintain billing documentation and records for auditing
- Assist in developing billing procedures and improving processes
- Prepare reports related to billing performance and / or accounts receivable
- Work closely with internal departments to resolve discrepancies
- Identify trends and prevent reoccurring payment issues
- Managing accounts receivable and maintaining customer relations
- Support month-end and year-end billing tasks

Qualifications
- High school diploma or equivalent
- 2-5 years of experience in billing, customer service, or related fields
- Accurate, with strong attention to detail
- Good knowledge of billing systems and Microsoft Office Suite Applications (Word, Excel, & Outlook)
- TMW (billing) experience is a plus
- D365 (AR) experience is a plus
- JAS Collections software experience is a plus
- Transportation industry experience a plus
Desired Attributes
- Professionalism- Adapts to changes in the work environment, reacts well under pressure, confronts difficult situations, and changes approach when necessary to meet business needs
- Customer Service- Responds promptly and develops new approaches to meeting customer needs
- Communications- Strong interpersonal, verbal/written skills are necessary to perform job at the expected level
Note: The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required of associates so classified. Management retains the right to assign or reassign duties at any time. Job description is subject to change. All employees of the Company are expected to:
1.  Promote positive work habits including effective and timely communication, teamwork and respect for co-workers.
2.  Provide constructive guidance to other employees and representatives of third parties.
3.  Contribute to providing the highest quality of products and services to customers.
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