Job Description

The Revenue Specialist manages the operational flow of revenue through Go-Forth Home Services and its affiliated entities. This role ensures that services and products are invoiced accurately, customer payments are tracked and collected, and revenue-related financial processes operate efficiently. As the organization continues to grow across multiple entities and operational teams, the Interim Revenue Specialist ensures billing, collections, and revenue transactions remain organized, timely, and reliable. Within the finance organization, this role represents the inflow side of Financial Operations, supporting the Order-to-Cash cycle and ensuring revenue converts into cash efficiently.

Key Responsibilities:

Invoicing & Billing

• Ensure services and products are invoiced accurately and on time across all operating entities.
• Coordinate with operational teams to confirm billing inputs and supporting documentation.
• Maintain consistent billing processes across entities and monitor invoicing timelines to prevent delays in revenue recognition and cash collection.

Accounts Receivable Management

• Track outstanding receivables across entities and monitor aging reports.
• Follow up on overdue invoices and communicate with customers and internal teams to resolve billing or payment issues.
• Escalate collection issues to the Controller or CFO when necessary.

Revenue Operations & Reconciliation

• Process daily postings for Pest Control, HVAC, and other entities including CCW and IDP.
• Process mail, daily deposits, and daily bank receipt postings.
• Conduct merchant review, dispute management, and posting of disbursements.
• Review dimensions and assist with preparation and reconciliation of revenue-related transactions.
• Support sales tax reporting and documentation where applicable.
• Maintain organized records of revenue transactions and customer payments.
• Identify discrepancies or issues affecting revenue accuracy or collection timing.

Financial Process Support

• Assist with revenue-related reconciliations and documentation during month-end close.
• Support improvements in billing processes and financial workflows.
• Work with the finance team to identify opportunities to improve efficiency and reduce manual work.

Operational Coordination

• Partner with operations teams to ensure revenue-generating activity is captured and billed accurately.
• Support the integration of new entities or revenue streams into billing processes.
• Maintain consistent documentation and financial records.

Other Duties:

• Additional responsibilities as assigned.

Qualifications:

Required:

• 2+ years of experience in accounts receivable, billing, or a related financial operations role.
• Demonstrated ability to manage high-volume transaction postings accurately and on time.
• Experience with accounting or ERP software; ability to learn new systems quickly.
• Strong attention to detail and ability to identify and resolve discrepancies.
• Ability to work independently and manage competing priorities in a fast-paced environment.
• Proficiency with Microsoft Office, particularly Excel.

Preferred:

• Experience in a multi-entity or home services environment.
• Familiarity with sales tax documentation and reporting.
• Experience with dispute management and merchant review processes.

Physical Demands:

• Primarily sedentary work; prolonged periods of sitting at a desk and working on a computer.
• Occasional lifting of files, documents, or office supplies up to 10 lbs.
• Manual dexterity required for keyboard and computer use.

Work Environment:

• Office-based environment at Go-Forth Home Services headquarters, High Point, NC
• Standard office hours; occasional extended hours may be required during month-end close or peak billing periods.