Requisition No: 882083
Agency: Department of Revenue
Working Title: REVENUE SERVICE CENTER MANAGER II - SES - 73000244
Pay Plan: SES
Position Number: 73000244
Salary: $90,000.00 / annually
Posting Closing Date: 08/28/2026
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Florida Department of Revenue
General Tax Administration
Revenue Service Center Manager II – SES
Miami
This is an Internal Agency Advertisement.
The Florida Department of Revenue’s General Tax Administration program collects the revenue that maintains the state’s infrastructure, funds schools, protects the environment, and much more. The Department invites you to apply to become an essential member of our team. We are committed to maintaining a diverse workforce and providing employment opportunities to veterans and individuals who have a disability. To learn more about the Department of Revenue’s excellent array of benefits, including career training, tuition waivers, paid vacations, insurance, and retirement programs, visit our website
This is a Revenue Service Center Manager II - SES position in the General Tax Administration Program's, Receivables Management, Field Operations - Collection Process, in the Miami Service Center. The incumbent manages supervisors and customer service staff who recover uncollected, unreported, and unpaid debts, and provides technical tax information and tax registration functions to the public. The incumbent also conducts conferences with taxpayers to resolve complex tax cases, manages the facilities, budget, oversees personnel actions, and ensures compliance with state laws, rules, and Department policies and procedures. Additionally, the incumbent assures a professional setting, image, and safety for all employees to secure an environment conducive to productivity and efficiency.
MINIMUM REQUIREMENTS:
SPECIAL NOTES:
SALARY: The hiring salary for this position generally will not exceed $7,500.00 monthly/$90,000.00 annually.
BENEFITS: Benefits include, but are not limited to, health insurance, life insurance, tuition waivers, paid sick and personal leave, 10 paid holidays annually, retirement savings, and vision and dental insurance.
ADDITIONAL INFORMATION YOU NEED TO KNOW
CONTACT INFORMATION:Caitlin Roach, (850) 414-8768, Caitlin.Roach@Floridarevenue.com
SCREENING DISCLAIMER:Your responses to qualifying questions must be verifiable by skills and/or experiences you stated on your candidate profile and/or resume.
ARTIFICIAL INTELLIGENCE (AI) DISCLAIMER: In assessing job applicants, the Department of Revenue values authenticity, independent thought, and accuracy in applicants’ responses. Therefore, applicants should not use artificial intelligence (AI) tools to assist in any manner with skills verification tests, online assessments, production of required work samples, or during the interview process. Applicants who submit or provide AI generated or AI assisted responses may be disqualified from consideration.
SKILLS VERIFICATION TEST OR ONLINE SKILLS ASSESSMENT: If you meet the minimum job requirements, we might require you to take a skills verification test or an online skills assessment to be considered for an interview.
CANDIDATE POOL: Future vacancies may be filled from this advertisement for a period of up to six months.
(Additional positions filled from this ad may or may not be eligible for a Competitive Area Differential (CAD) pay additive.)
CRIMINALBACKGROUNDCHECKS:You will be required to undergo a National Level-2 criminal background check which requires you to provide your fingerprints.
REMINDER: Malecandidatesbornon or after October 1, 1962, will not be eligible for hireor promotionunless they are registered with the Selective Services System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website at http://www.sss.gov
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
Join Florida’s talented workforce to fulfill your professional goals and achieve a meaningful career. Our talented public servants work hard to serve more than 19 million residents across Florida, and you, too, can realize success in the Sunshine State.
Working in Florida’s state government means being responsive to the issues impacting the taxpayers of our state. Florida’s state government boasts both fast-paced work environments in which critical thinking and creative problem-solving are a must as well as steady employment opportunities that prize consistent service to our state’s residents. In some positions, state employment means being able to influence policy decisions and help implement change. In others, state employment means being the reliable resource that our taxpayers have come to expect from Florida’s public servants. All positions offer the ability to gain valuable experience quickly, improving your overall skillset. The State of Florida is seeking individuals with leadership skills, creativity and dedication to their fellow Floridians and individuals who recognize the professional development opportunities and achievements possible through state service.
Florida boasts the third largest population in the country and is richly diverse in both population and landscape. With an award-winning park system, warm weather and beautiful bodies of water, Florida is the perfect environment for recreational activities and outdoor enthusiasts. Our favorable tax climate means your income goes further and our business-friendly policies foster private sector growth. Joining Florida’s talented, diverse workforce provides the opportunity to achieve your professional goals while living in a state that values quality of life, culture and recreation. For employment opportunities with the State of Florida, visit https://jobs.myflorida.com.
