Udemy

Revenue Operations Manager, Japan

Udemy  •  Japan (Onsite)  •  8 hours ago
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Job Description

About Coursera + Udemy

Coursera and Udemy are now one company, bringing together two mission-driven brands to create the world’s most powerful platform for turning learning into progress. Together, we help more than 300 million learners and 12,000+ enterprise customers build the skills they need for a world being reshaped by AI. Read more about the combined company by visiting our blog.

Why join us now?

AI is transforming how people learn, work, and grow, and the need for new skills has never been greater. Coursera brings trusted content and credentials from leading university and industry partners, while Udemy brings a dynamic skills marketplace and global network of real-world experts. By combining these strengths, we can connect more people and organizations to the skills they need, when they need them.

Shape what comes next

By joining our team, you’ll have the opportunity to reshape how the world learns and applies skills—and help millions of people participate in the new economy. Bring your ideas, expertise, and perspective to meaningful work that can make a difference at global scale.

How we work

We let you choose the best way to work, whether it’s from home, an office, or a collaboration space. We’re a globally distributed team that comes together intentionally for collaboration, complex problem-solving, and key milestones — creating opportunities for teams to come together. Although we collaborate globally, this opportunity is specifically aligned to our team presence in Tokyo, Japan. If you’re ready to make a global impact, help scale unique products across Coursera + Udemy, and grow your career, apply below.

Coursera + Udemy lets you choose the best way to work, whether it’s from home, an office, or a collaboration space. We’re a globally distributed team that comes together intentionally for collaboration, complex problem-solving, and key milestones — creating opportunities for teams to come together. If you’re ready to make a global impact, help scale unique products across Coursera + Udemy, and grow your career, apply below.

About this role:

We’re hiring for a Revenue Operations Manager in Japan. The ideal candidate is a cross-functional partner that requires a strong understanding of SaaS and needs to be experienced in Sales Operations and/or Go-To-Market Operations. You need to be data-driven, detail-oriented, customer-focused, business-minded, and intellectually curious. You understand how impactful data-driven insights can be in determining the right strategy, and how important smooth operations are to executing that strategy. You will need to roll up your sleeves to build and optimise the necessary processes and tools to advance our GTM strategy.

This is a full-time position reporting to the Director of Revenue Operations, Japan.

About your skills:

  • Problem Solving
  • Stakeholder Management
  • Process Improvement
  • Analytical Mindset
  • Entrepreneurial

What you’ll be doing:

  • Understand regional complexities to build tools, processes, and cross-functional support in guidance with best practice and local needs
  • Provide analytics and strategic support for quarterly business reviews
  • Analyze and optimise the end-to-end sales process, from lead generation to deal close, to maximize efficiency and effectiveness
  • Perform sales forecasting, manage forecasting, and data analysis to provide valuable insight into team performance and general predictability
  • Develop and implement sales enablement initiatives, together with Enablement, to equip the sales teams with the knowledge and tools needed to succeed
  • Develop and project manage sales strategies and initiatives required to drive sales in a business organization
  • Uncover leading and lagging indicators of sales performance and predictability to help inform and guide our success
  • Collaborate closely with cross functional teams to drive alignment, communication, and collaboration across departments to ensure seamless execution of initiatives and projects
  • Support the processing of opportunities received from our Resellers in SFDC to accelerate the closure of deals

What you'll have:

  • 5+ years experience in Sales Operations, GTM Operations and/or business analytics
  • Salesforce knowledge including complex dashboards and reports, custom report types, calculated fields, workflows.
  • Experience administering GTM tools such as SFDC, Salesloft, Gainsight, Zoominfo, Dun & Bradstreet, etc.
  • Exceptional quantitative and MS Excel skills (sumifs, index/match and vlookup, table formulas) to work on complex business issues with minimal supervision
  • Experience working closely with senior leaders in a SaaS B2B business
  • Get-it-done mindset. You are not afraid to roll up your sleeves and do what it takes to get the job done.
  • A ‘what’s best for the business’ attitude, and willing to try new things, tackle complex projects and challenges
  • Excellent interpersonal, communication, and critical thinking skills to navigate the changing landscape at a fast growing company and to work with cross functional partners
  • Bi-lingual with business fluency in Japanese and English

Posting Date

Posting Date: 4th November, 2026

Application Window: 4th November - 18th November 2026

We anticipate the application window will be open until 18th November 2026. Based on business needs, this opportunity may remain posted beyond or closed before the anticipated application window.

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To protect against recruitment fraud, Coursera + Udemy recruiters only communicate via official coursera.org/udemy.com email addresses and never through personal accounts. We do not accept resumes via email or social media; please submit all applications directly through our careers page.

If you encounter suspicious recruitment activity, please report it via our Fraudulent Activity Submission Form.

Coursera is an Equal Opportunity Employer committed to building a welcoming and inclusive workplace. We consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request at recruiting@coursera.org.

Udemy

About Udemy

Udemy was founded in 2010 with a mission to improve lives through learning by democratizing access to skills development. Today, we've grown into one of the world's largest AI Powered Skills Acceleration Platform, with nearly 85 million learners worldwide and over 1.1 billion course enrollments.

Our global skills ecosystem connects learners with 85,000 expert instructors across more than 250,000 courses in 77 languages. From programming and data science to business strategy and creative skills, we offer hands-on learning experiences designed for immediate real-world application.

Udemy serves both individual learners advancing their careers and organizations building future-ready teams. Our AI-enhanced platform personalizes learning journeys, helping professionals master in-demand skills in today's rapidly evolving, skills-first economy. With over 17,000 business customers and growing demand for AI literacy across industries, we're transforming how the world learns and works.

Whether you're an individual looking to upskill, an instructor ready to share expertise with millions, or an enterprise building workforce agility, Udemy is where skills happen.

Industry
Education & Training
Company Size
5,001-10,000 employees
Headquarters
San Francisco, CA
Year Founded
2010
Website
udemy.com
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