Why Babble?
Babble is a Customer Experience-led growth business. As the ultimate Trusted Advisor for cloud-based technologies, we specialize in empowering businesses with the best solutions from the world's leading providers.
We are specialists in:
With thousands of customers, we're just scratching the surface of our potential. Many of our clients currently benefit from one or two of our technologies, presenting an incredible opportunity to introduce them to our full suite of market-leading solutions.
Join us on this exciting journey and let's achieve greatness together!
About Us | Leading UK Cloud Solutions Provider | Babble
Join Our Dynamic Team as a Cloud Services Engineer! 🌟
The purpose of this role is to take senior, hands-on ownership of the organisation’s cloud services environment, ensuring it is secure, reliable, cost-effective, and continuously improving. The role is responsible for managing, developing and maintaining services across Microsoft Azure, Microsoft 365 and the Cisco Meraki environment, supporting modern ways of working and high-quality internal technology services.
What will you be doing?
This role operates with a high degree of independence across core RevOps workstreams supporting commission operations, CRM governance, and commercial reporting — while developing the analytical depth needed to identify risks, diagnose performance issues, and support commercial decision-making.
Working closely with the Revenue Operations Director and Senior Manager, the Revenue Operations Manager is expected to take ownership of their workstreams end-to-end rather than support others in delivering them. They will begin to develop cross-functional relationships with Sales Leadership and will be a key point of contact for commission queries, pipeline hygiene, and reporting accuracy across the business.
Candidates will be expected to demonstrate genuine analytical capability alongside operational precision, and a clear commercial curiosity that drives them beyond the numbers to understand what the data means for the business.
Key Responsibilities
Commission Operations & Governance
Own the end-to-end preparation, calculation, and validation of commission data in line with agreed compensation plans and booking rules
Maintain accurate commission calculation files, supporting schedules, and audit trails to ensure payouts are consistent, transparent, and aligned to company policy
Act as the primary point of contact for commission queries, working with Sales Leadership and Commercial Finance to investigate discrepancies and resolve issues in a timely manner
Identify and implement improvements to commission processes to reduce manual effort, improve accuracy, and strengthen governance
CRM Governance & Process Improvement
Own the governance and integrity of Salesforce data across commercial teams, setting and enforcing consistent usage standards
Identify, design, and implement CRM workflow improvements to reduce manual effort, improve data quality, and strengthen pipeline discipline
Work with Sales teams to embed good CRM habits and ensure pipeline data accurately reflects commercial reality
Support the broader RevOps process improvement agenda, identifying inefficiencies and delivering changes that improve operational reliability
Revenue Reporting & Commercial Analysis
Develop and maintain reporting and dashboards that provide visibility of key revenue metrics including bookings, terminations, pipeline, forecast, retention, and net growth
Support the delivery of regular commercial reporting for Sales Leadership and the Revenue Operations Director, ensuring outputs are accurate, consistent, and clearly communicated
Move beyond reporting to provide analytical insight — identifying risks, gaps, and opportunities in revenue performance, pipeline health, and forecast accuracy
Support the development and maintenance of reporting within Salesforce and Power BI to ensure commercial data is accessible and reliable
Pipeline & Forecast Support
Provide analysis of pipeline health, identifying potential risks and opportunities across the sales pipeline
Support forecasting processes through data validation, trend analysis, and performance insights, working closely with the Senior Manager and Director
Help Sales Leadership strengthen pipeline discipline and improve the reliability of forecast submissions
Whitespace Analysis & Growth Targeting
Conduct whitespace analysis to identify expansion and cross-sell opportunities within the existing customer base
Provide commercial teams with actionable insight to support pipeline development, account planning, and growth targeting
Support account incubation activities by maintaining accurate data on opportunity status and customer engagement
Cross-Functional Collaboration
Build effective working relationships with Sales Leadership, Customer Success, and Commercial Finance as a reliable analytical and operational partner
Support the Revenue Operations Director in translating data into clear insights and practical recommendations that improve commercial performance
Contribute to the broader RevOps team's development by sharing knowledge, supporting the Coordinator, and actively participating in team initiatives
Key Measures of Success
Accuracy, timeliness, and governance quality of commission outputs
Improvement in CRM data quality and reduction in manual operational effort
Quality and reliability of revenue reporting and commercial dashboards
Ability to move beyond reporting to identify and communicate commercial risks and opportunities
Effectiveness of cross-functional relationships with Sales, Finance, and Customer Success
Skills Required
Minimum 3–4 years' experience in a Revenue Operations, Sales Operations, or commercial analytical role
Solid working knowledge of Salesforce, including experience governing data quality and improving CRM workflows
Strong Excel capability with confidence working across large, complex datasets
Strong analytical capability with experience analysing revenue or sales performance data and translating findings into clear commercial insight
Experience owning commission calculation and validation processes end-to-end
Commercial curiosity — a clear drive to understand what the data means for the business, not just what it says
Strong organisational and communication skills with the ability to manage multiple workstreams independently and communicate clearly to senior stakeholders
High attention to detail with the ability to work accurately within defined compensation rules, approval processes, and audit requirements
Desirable Experience
Experience building dashboards or reports using Power BI or similar BI tools
Experience working with or alongside Commercial Finance or FP&A teams
Knowledge of recurring revenue or subscription-based business models
Experience working in a B2B technology or SaaS environment
Exposure to whitespace analysis, pipeline forecasting, or revenue bridge analysis
Experience supporting or developing more junior team members
Why work for Babble?
The recruitment journey
We want to fill this role quickly, but we want to get the right person. The recruitment process will consist of a screening call. If you proceed past this then you will have an interview over Teams and possibly a follow up interview and competency testing depending on the role requirements.
Direct Candidates Only
At Babble, we believe that every business deserves the opportunity to thrive. That’s why we level the playing field for small and mid-sized businesses by giving you access to enterprise-grade cloud technologies, backed by the support and expertise you need to unlock their full potential.
Whether you want the simplicity of everything managed under one roof or need specialist support for complex requirements, we help your business work smarter, stay secure, and grow with confidence.
